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Marval Software

Read 11 Marval Software reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Marval Software as their IT Service Desk Tools

Marval has been helping customers deliver service excellence since 1989 and understands what it takes to become a world-class service team. IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services.

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Customer Rating Review Score based on 2640 reference ratings
4.7/5.0 (2640)

11Testimonials

  • "One of the greatest successes was that the implementation was kept simple, adopting only what we needed and not everything that MSM can offer. Keeping classifications simple and concise and …

    Graham Ledger Problem Manager

  • "By implementing MSM, we now have a controlled Change and Release process in place that ensures we receive a minimal number of incidents when introducing new systems/applications into production. In …

    Martin Thell CIO, Axstores

  • "We implemented MSM as planned and on schedule in August 2008. The implementation was very successful as we had worked very closely with Marval and also invested in staff training …

    Kasia Dean ICT Systems Support Manager
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14 Case Studies

  • MPAC - Customer Case Study

    Cathy Imray Manager IT Infrastructure

  • Swedish Red Cross - Customer Case Study

    Gülan Torun Service Desk manager

  • DXS International embarks on service improvement journey with MSM

    Hentie de Vries Managing Director
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Additional Marval Software Information & Resources

Read Marval Software Reviews, Testimonials & Customer References from 11 real Marval Software customers.

Browse Marval Software Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Marval Software.

FeaturedCustomers has 1,910,534+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.