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Marval Software

Read 11 Marval Software reviews and testimonials from customers, explore 14 case studies and customer success stories, and watch customer videos to see why companies chose Marval Software as their IT Service Desk Tools

Marval has been helping customers deliver service excellence since 1989 and understands what it takes to become a world-class service team. IT and service support professionals wanting to achieve operational excellence need look no further than Marval - a single-source supplier, providing value-for-money, integrated, ITIL and ISO/IEC 20000 compatible, IT Service Management (ITSM), service desk and help desk software solutions, consultancy and educational services.

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Customer Rating Review Score based on 2695 reference ratings
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11Testimonials

  • "By implementing MSM, we now have a controlled Change and Release process in place that ensures we receive a minimal number of incidents when introducing new systems/applications into production. In …

    Martin Thell CIO, Axstores

  • "We need to fine tune the information that we gather and record it into MSM. My mantra to the guys is 'quality in – quality out'. With good information, we …

    Giles Madin Informatics Support Team Manager

  • "One of the greatest successes was that the implementation was kept simple, adopting only what we needed and not everything that MSM can offer. Keeping classifications simple and concise and …

    Graham Ledger Problem Manager
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14 Case Studies

  • Jazz Airline - Customer Case Study

    Martha Wenc Process Development Manager

  • Successful SDI Accreditation for Leicestershire County Council helped by Marval and MSM

    Maxine Hubbard Service Support Manager, ICT Operations

  • DXS International embarks on service improvement journey with MSM

    Hentie de Vries Managing Director
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Additional Marval Software Information & Resources

Read Marval Software Reviews, Testimonials & Customer References from 11 real Marval Software customers.

Browse Marval Software Case Studies, Customer Success Stories, & Customer References from 14 businesses that use Marval Software.

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