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"There are many small to medium companies in South Florida that open and close, and then a few large companies that import and distribute. In order to compete in the market, we decided that we needed to have a very high-quality product to offer at competitive pricing. We combine our …
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“Magaya is the ideal logistics technology solution for ICL, giving us the control, visibility, automation, and data we need to operate at the highest levels of efficiency.”
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“Before using Magaya software, we kept a double file - one copy for the customer, and one for our records. It could be very confusing because there are so many documents for each job. That could cause errors. Now we just scan documents, attach them and send them to customers. …
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"It’s a family business. We’ve had many of the same staff for years, and we have long-term customers. Our customers always speak to the same person and have come to know them. Treating everybody well pays off."
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"We keep in contact with our customers so they don’t feel like a number."
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"In a moment of crisis, if you are not able to skip any procedure and do it in time, that means that there is an internal logistics platform that works."
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"Our goal is to provide one-stop shopping for our customers. That is why our group offers all the services our customers need: freight forwarding from Worldwide Shipping; engineering services by Fisch & Fisch; and handling of import goods by Campillo Trading."
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"We want the customer to feel as comfortable with our operations as possible. We don’t want them to see us as a separate company but to think of us as an arm of their own company."
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"Unlike other software which takes a lot of time and costs hundreds of thousands of dollars to get set up, Magaya was a very cost-effective solution. The other bonus we like is the ability to generate a quick invoice based on the information in the Magaya system."
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“Using Magaya helps us with the logistics side of our business, We also use it internally to push our own continuous process improvement and measure our production for on-time delivery to our customers. It helps us stay competitive, not just on price, but on our ability to deliver on time.”
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“We strive to be a world-class provider of mining products across the globe, We want to be the benchmark that everyone else is measured by.”
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"Everything was in one place, so it was amazing. We are now up to speed with technology. So I am a fan!"
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"We're very excited about the possibilities of being able to manage our warehouse operations with Magaya tasks. I think for the first time in the company's history, we're able to view exactly what is going on in our warehouse minute by minute. And by that, I mean everything going on …
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“We stay with Magaya because the Support team and my sales rep always help me, When I suggest an idea to them for a new feature I’d like to see in the software, they are interested in what I need and then they talk with others in the company about …
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“I can see that it is possible, But I have to do things little by little.”