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“The best thing about Magaya from my vantage point is that I don’t hear about it every day. That lets me know that the system and support team are working for us in such a way that my people are able to do their jobs, without having to frequently raise …
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"Our customers often comment on how well our team works together. Our customers see that, and the impression that we make is very important to us."
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"We're very excited about the possibilities of being able to manage our warehouse operations with Magaya tasks. I think for the first time in the company's history, we're able to view exactly what is going on in our warehouse minute by minute. And by that, I mean everything going on …
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"It’s a family business. We’ve had many of the same staff for years, and we have long-term customers. Our customers always speak to the same person and have come to know them. Treating everybody well pays off."
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"We keep in contact with our customers so they don’t feel like a number."
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"In a moment of crisis, if you are not able to skip any procedure and do it in time, that means that there is an internal logistics platform that works."
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"Our goal is to provide one-stop shopping for our customers. That is why our group offers all the services our customers need: freight forwarding from Worldwide Shipping; engineering services by Fisch & Fisch; and handling of import goods by Campillo Trading."
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"We want the customer to feel as comfortable with our operations as possible. We don’t want them to see us as a separate company but to think of us as an arm of their own company."
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"Unlike other software which takes a lot of time and costs hundreds of thousands of dollars to get set up, Magaya was a very cost-effective solution. The other bonus we like is the ability to generate a quick invoice based on the information in the Magaya system."
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“Using Magaya helps us with the logistics side of our business, We also use it internally to push our own continuous process improvement and measure our production for on-time delivery to our customers. It helps us stay competitive, not just on price, but on our ability to deliver on time.”
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“We strive to be a world-class provider of mining products across the globe, We want to be the benchmark that everyone else is measured by.”
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"Everything was in one place, so it was amazing. We are now up to speed with technology. So I am a fan!"
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“We stay with Magaya because the Support team and my sales rep always help me, When I suggest an idea to them for a new feature I’d like to see in the software, they are interested in what I need and then they talk with others in the company about …
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“I can see that it is possible, But I have to do things little by little.”
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“We also surround ourselves with partners in the industry that meet or exceed our standards of service, I believe very strongly that personal service is the key to success. No matter if a customer brings in a small amount of revenue or a large amount, they still get the same …