44 Magaya Corporation Testimonials

"It’s very convenient to have all the information right in front of me. It is far less cumbersome to find shipment details than in our old system."

“I like what I do, If you enjoy what you do, that’s the key. Technology is very important because you cannot grow without good software, but you need to put your heart into your business. You can grow if you work for it and if you really like it.”

“LiveTrack allowed us to start off customer relationships on the right path. It’s a competitive advantage that helped us retain and even add new customers who appreciate the value of having information readily available in the palm of their hands.”

“We also surround ourselves with partners in the industry that meet or exceed our standards of service, I believe very strongly that personal service is the key to success. No matter if a customer brings in a small amount of revenue or a large amount, they still get the same quality service.”

“We feel like we have our feet under us and want to drive more activity into our existing operational infrastructure. Being able to communicate with customers and book shipments in a timely fashion in the software are the elements that help us solve complex transportation problems.”

“The best thing about Magaya from my vantage point is that I don’t hear about it every day. That lets me know that the system and support team are working for us in such a way that my people are able to do their jobs, without having to frequently raise issues up to senior management to get the help they need.”

“He worked very hard and deserves a lot of credit. Our staff has many years of experience, We’ve selected a very good team to run our facilities. This has enabled us to attract world-class customers.”

“Before using Magaya software, we kept a double file - one copy for the customer, and one for our records. It could be very confusing because there are so many documents for each job. That could cause errors. Now we just scan documents, attach them and send them to customers. We’ve reduced the amount of paper in our office. This is a great advantage to us.”

“Before our traffic department had to type all the information such as part numbers, but now we receive that data directly through the system and it is imported into the document automatically.”

“We started photographing items and including the signature on the receipt document for added security for us and our customers, Our customers trust us to receive their cargo arrived as planned, and they have the photos to confirm it."

“My goal for the system is to have it 100% accurate when compared to what’s inside the warehouse. The Magaya system is very useful to me because I use it to keep track of everything in the warehouse. I know where everything is and how many pieces we have left. I also like the fact that I can pull out data in XML. Not all my customers want to go to LiveTrack or see a PDF; they want a spreadsheet. Magaya enables me to do that for my customers.”

“You take the problem off the shipping company’s hands, I don’t have to waste time. The software has everything I need. As I add more services, I learn about the software features that are available to me. It’s like having a buffet to choose from.”

“I appreciate the support from Magaya, They really worked with us when we were first using the software, and that made me decide that this is a company I want to work with. In addition to the software features, I want the customer service. I also see how we can grow together.”

“There was a fee for canceling our previous contract, but we knew it was worthwhile and didn’t hesitate to make the move.”

"As a result of incorrect measurements, we often faced delays, missed flights and accumulated warehouse storage charges on our dime, while cargo was being rescheduled. However, thanks to Dimensioner, measurements are consistently accurate, and these needless charges no longer occur."