131 M-Files Testimonials

“We knew from the beginning that integrating service and information management would be great, but when you actually see this working for the first time with your customers and incidents from Cherwell showing up in M-Files in a nice and structured way you get this notion of ‘Wow – this is really cool’. And it is easy to integrate, easy to update and easy to customize.”

“With M-Files and a GIS-based mapping applications called ArcGSI from Esri, we're creating a visual portal where all OUR INFORMATION IS EASILY AND QUICKLY ACCESSIBLE. In this system, I can use a map to locate a well, click on it and link directly from there to M-Files for all the associated well data and other information stored in disparate company databases. M-Files allowed us to develop this all in-house and avoid purchasing another expensive software package that may or may not have suited our needs.”

“M-Files provides us with a great efficiency improvement plus the fact that we are always fully ‘in control.’ The transparency we can offer all involved gives us and our customers confidence in a healthy future.”

"M-Files application has a simple and easy to use and understand interface and fully integrated workflows. The workflows were needed to help Crowe UK push documents through reviews and approvals, obtain signatures, and ensure retention of critical information. For Crowe, the primary business issue that M-Files has solved is that the lack of collaboration across offices and functions is now a thing of the past. M-Files makes all the business’ documentation available for national collaboration. It stores documents and tags them by client and job. It updates client and work data automatically by integrating with the firm’s practice management system. Crowe UK employees can easily use the software to develop workflows."

"Automated workflows ensure that the monitoring and reporting procedures are completed. This has not only made our job easier, but also greatly improved our quality, operations as well as deliveries to customers.”

“The team can put in a few keywords and find whatever documents are on file, easily sort through them, and quickly find out everything they need about the piece of advice.”

“The faster you are able to find relevant information, the faster you are able to tackle customer problems or answer their questions. And show professionalism, in that you are able to find documents about a project, a site, or equipment.”

“We had a fantastic filing system, which complimented the needs of the business, but as we grew, it became obvious this was not sustainable we knew we needed to rethink our entire approach to document management. That is when we approached Deltalink and M-Files.”

“At first, it was a big a shock. I wasn’t sure why we were even doing this. Within 3 months, I found myself not able to live without it! I wanted it on my home computer!”

“Using M-Files has helped us optimise the existing business processes amongst several of our existing clients and has also enabled us to implement and digitalise the document management processes for new clients.”

“Implementing our key construc tion management processes in M-Files has been a rewarding and enjoyable experience. TEAM IM understood our business and were able to provide solutions to meet our business requirements. The development, roll-out and transition from our historical elec tronic records and document management system (EDRMS) to M-Files was relatively seamless and we continue to improve the system to ensure our users love it too. Working with Team IM and leveraging M-Files has been an ex tremely positive experience, making us more ef f icient and delivering significant productivity savings.”

“That was a major turning point, where a (large) client saw the solution and agreed to go first.’ The product pretty much sold itself, which helped immensely.”

“Our implementation (of M-Files) took place in August 2020, right during the pandemic. M-Files were able to adapt with us and roll out a fully functioning system under lockdown conditions to more than a thousand people. This underlined what we felt is a modern, flexible approach to a client-supplier interaction.”

“Our biggest objectives were around agility, cross-office collaboration and ease of use internally, with a longerterm view to reconsider client collaboration.”

"The flexibility, extensibility, integration capability, and collaboration features were the criteria that led us to choose M-Files. Confusing folder structures are a thing of the past – we have transitioned to dynamic and intelligent content management that offers support and flexibility in line with our business strategy and our growth targets. In addition to saving time, M-Files has improved our quality management and reduced the risk associated with manual work."