138 LogicMonitor Testimonials

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  • "By realigning the platform to our operational needs, we reduced daily critical alerts from 250 to as few as 10–25. That shift sharpened our focus and enabled faster, more effective responses.”

  • "We have a single pane of glass view of everything, so we don’t have to go looking across eight monitoring platforms for the problem after it has already happened."

  • "LogicMonitor support is very good. Their response time is fast and we didn't have any issues."

  • "We had many tools that had to be set up and maintained individually. LogicMonitor freed us up from having to spend a large amount of time managing and maintaining those multiple tools. This was a huge opportunity cost for BlueBridge. Now, my technical staff can focus directly on our customers and on providing the white glove service our customers rely on."

  • "The only monitoring system that gives us assurance that all our systems are monitored correctly - without any work on our part. It just works. It also gives us insight into the latency and performance of our NetApp volumes that was unavailable otherwise."

  • "They’re nimble, they move quickly. And on top of that, the support we get from LogicMonitor is second to none."

  • "Visibility has increased dramatically. In one case, we were experiencing some complex firewall issues, and LogicMonitor helped us spot a metric that allowed us to take action to stop a major outage before it impacted the customer."

  • "Before LogicMonitor, we used Nagios and some other opensource tools. They worked, but they were high maintenance and had limitations. LogicMonitor probes the network regularly and automatically begins monitoring newly detected devices based on best practices, without any intervention, exposing a lot of things we had missed."

  • "We implemented LogicMonitor to gather more information regarding our servers and appliances with far less configuration compared to previous laborious and custom solutions."

  • "LogicMonitor has granted us greater visibility into our customers’ infrastructures, especially those with substantial AWS deployments, and its built-in alerting and escalation chains have delivered time and cost-savings."

  • "Some of our customers actually require 100 percent uptime for monitoring. With the LogicMonitor SaaS-based solution, we can simply deploy multiple collectors to a site to fail over if necessary. Migrating to an as-a-service monitoring solution lets us eliminate 20 servers, and the storage and licensing costs associated with them."

  • "We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service."

  • "LogicMonitor just fit the need we had - from customizable dashboards and a wonderful UI to predictive failures, text message alerts and the ability to dive into any kind of anomalies that can be seen from historic data. LogicMonitor was a great package solution.”

  • "Our customers absolutely love being able to log into LogicMonitor—they get to see everything that’s happening. There’s no black-boxing or black-cloud approach. They see exactly what we’re doing for them. Everyone knows what’s going on and we’re all moving in the same direction."

  • "LogicMonitor is the best solution for us. From a technical standpoint, it's natively SaaS, and it can manage any device that communicates on earth."