138 LogicMonitor Testimonials

"LogicMonitor installed quickly and immediately identified issues hidden from our existing systems. Even with hundreds of nodes, we were up and running in less than a week. LogicMonitor has effectively replaced our existing systems and is a must have for today’s evolving Internet Operations team."

"We’ll also avoid duplicating information, which will save time and give us a single source of truth from a unified set of data."

"We had zero time to do any kind of real analysis, so we had to limit the scope to simply replicate what our existing tool was providing. The LogicMonitor team understood this and rose to the challenge."

"The LogicMonitor - ServiceNow integration has helped us automatically monitor any server added to our CMDB and classify according to class and tier. This has helped us reduce human effort and have a single point of truth."

"Our customers absolutely love being able to log into LogicMonitor—they get to see everything that’s happening. There’s no black-boxing or black-cloud approach. They see exactly what we’re doing for them. Everyone knows what’s going on and we’re all moving in the same direction."

"LogicMonitor is helping us work smarter with our customers in a proactive, strategic way. We spend less time managing our customer environments and can solve problems more quickly. This leads to first-rate service levels, which is what organisations should be able to expect when they take a managed service."

"One of the biggest business values for us is that [LogicMonitor] gives us real actionable insights into our customers environment. So then we can go back to our customers and have meaningful conversations about what they're doing."

"It has both real-time and historical performance data for server CPU, memory, disk I/O, and network usages, all displayed in beautiful graphs. Very convenient for performance troubleshooting or determining whether a device is over or underused."

"The detailed insights provided by LM Envision have enabled us to make informed decisions to help manage costs, particularly regarding disk performance and IOPs on critical platforms. —something we previously lacked the visibility to do. I was able to monitor usage trends over several months and ultimately recommend no further changes. We’re now operating in that ideal performance zone, with just the right amount of headroom.”

“We needed a monitoring platform that was going to work for leadership all the way down. In order to have a true single pane of glass view, you have to have everything in there.”

"Visibility has increased dramatically. In one case, we were experiencing some complex firewall issues, and LogicMonitor helped us spot a metric that allowed us to take action to stop a major outage before it impacted the customer."

"Just 4 weeks after deploying LogicMonitor we reduced P1 issues by half. A few months after that, it was down to practically zero."

"We now have visibility into issues we didn’t even know we had before, and our engineers spend less time sifting through alerts and data and get to the root cause of a client’s issue quickly."

"Our customers value LogicMonitor’s ability to provide actionable data in real-time, as well as its customisable dashboards and reporting features."

"LogicMonitor was the only solution that provided a complete feature set, including full reporting and alert capabilities, all in one solution."