"LINE2.com allows you to add a second phone line on your iPhone or Android device. Running that technology are multiple datacenters that need constant monitoring. The existing monitoring solution we had did not scale, or provide visibility into our entire architecture all in one place. We found Logic Monitor three …

"The biggest benefit for us is knowing that our CMDB data is always accurate. We can solve problems more quickly because the data is there and we are assured that we can trust it."

"We have decommissioned a lot of tools since bringing LogicMonitor onboard. Datadog, Splunk, Pingdom, New Relic, a number of Prometheus, and Grafana environments. LogicMonitor has helped consolidate, standardize, and eliminate a lot of overhead and tool spread."

"We’ll also avoid duplicating information, which will save time and give us a single source of truth from a unified set of data."

"What LogicMonitor had really done is enable more capabilities at the lower end of our support organization, to be able to identify and escalate tickets to the appropriate resources."

"A lot of times monitoring tools failed because they're not flexible enough for a particular customer's environment. LogicMonitor we've been able to tailor completely to our environment."

"For an enterprise with a large and complex critical infrastructure undergoing many architectural shifts, there is no other platform that can give us the agility we need."

"The consequences of not having efficient monitoring were stark. Field inspections, which often took place during weekends over nonstandard hours, relied heavily on application access. Without effective monitoring, these critical operations could grind to a halt, severely impacting the company’s field operations.”

"LogicMonitor is the ideal remote monitoring solution for MSP's. It includes all the features you'd need to monitor your clients' machines as well as customizable alerts. It will definitely improve the service that you offer and will leave a good impression on your clients."

"We wanted something easy to use, onboard, and understand, while also being visually appealing. This is important so that it gives the best experience to clients as well as our own staff, regardless of their technical knowledge.”

"Both LogicMonitor and Puppet are critical to our operations. Without them we could not do what we do. As an Ops guy we don’t want to work anywhere that doesn’t deploy these tools."

"We rely on (LogicMonitor’s) SaaS-based monitoring service as much as we rely on Puppet Enterprise to manage our servers across 48 datacenters worldwide. we love the integration between the two products because it gives us full visibility into our infrastructure and allows us to manage resources at scale."

"The ability to scale will serve LogicMonitor well, especially as it continues to serve enterprises that are modernizing."

"The application is integrated with our ticketing system and allows us to quickly respond to alerts. It also allows for two way communication between our ticketing system and Logic Monitor."

"Not only does LogicMonitor meet our performance monitoring needs, but its built-in automation allows us to proactively manage the dynamic requirements in the fast-changing IT marketplace."