"LogicMonitor support is very good. Their response time is fast and we didn't have any issues."
“It was noisy, not reliable, [and] alerts weren’t actionable. Even when SolarWinds’ support team came on-site to help tune the platform to deliver what County of Henrico needed, “it still wasn’t satisfactory.”
"Topgolf previously had a smattering of different tools that we had to log into separately and there was no real event correlation."
"LogicMonitor is helping us work smarter with our customers in a proactive, strategic way. We spend less time managing our customer environments and can solve problems more quickly. This leads to first-rate service levels, which is what organisations should be able to expect when they take a managed service."
"One of the biggest business values for us is that [LogicMonitor] gives us real actionable insights into our customers environment. So then we can go back to our customers and have meaningful conversations about what they're doing."
"Well suited where an organisation wishes to have a unified view of hardware stats and software stats single monitoring window."
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