“We started working with LogicMonitor to get sight of our entire IT infrastructure environment and tackle the challenges that arise in a complex environment. However, this quickly enabled us to adopt a more agile approach in our company where problems are solved before our onsite teams even know about them …

"From a cost perspective, I don’t need to worry about maintaining the infrastructure and storage. The total cost of ownership now is 20% of what it was five years ago before LogicMonitor."

"LogicMonitor continues to be a valuable partner of ours, constantly innovating and adapting to our growing business needs. Their dedication to staying ahead of the curve ensures our operations run smoothly, allowing us to focus on what matters most to us – bringing more play to the world and delivering …

“It was noisy, not reliable, [and] alerts weren’t actionable. Even when SolarWinds’ support team came on-site to help tune the platform to deliver what County of Henrico needed, “it still wasn’t satisfactory.”

“For me, it’s no extraneous alerts. That’s the biggest thing, getting the alerts down to only stuff that’s actionable is fantastic. You can’t ask for anything better than that. In addition to that, the various DataSources like the EIGRP neighbors? You know that’s just something SolarWinds didn’t do.”

“I’m not a code guy, so it’s easy to give them an API token to lay in their code and see whatever they need to. It’s all very straightforward.”

"Our customers absolutely love being able to log into LogicMonitor—they get to see everything that’s happening. There’s no black-boxing or black-cloud approach. They see exactly what we’re doing for them. Everyone knows what’s going on and we’re all moving in the same direction."

"We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service."

"LogicMonitor provides boots-on-the-ground visibility from inside AWS that we just didn’t have with our previous tools. We were using 3-4 tools to get what we’re now getting from LogicMonitor with one."

"LogicMonitor is much more powerful than other monitoring tools we've looked at."

“LogicMonitor allows us to put a real focus on performance. We built many custom dashboards that allow us to put metrics all in one place. They allow us to view important metrics in lower environments when testing before deployment in order to iron out any performance issues before they reach …

"We have a single pane of glass view of everything, so we don’t have to go looking across eight monitoring platforms for the problem after it has already happened."

"The only monitoring system that gives us assurance that all our systems are monitored correctly - without any work on our part. It just works. It also gives us insight into the latency and performance of our NetApp volumes that was unavailable otherwise."

"LogicMonitor sits right in that sweet spot where it is highly automatable and also highly powerful out of the box."

"LogicMonitor is a key part of us being a next-gen MSP for our customers."