138 LogicMonitor Testimonials

"The number one benefit of unified observability is having a single pane of glass. Having unified observability helps us drive towards a common goal rather than different people looking at different sets of data. With LogicMonitor, we end up achieving the common goal for the organization as one.”

"LM Config is much simpler to configure than our previous tools."

"The productivity, intelligence and hybrid capabilities of Microsoft Azure, combined with LogicMonitor’s comprehensive monitoring solution, support our customers with a trusted solution as they invest in the cloud."

"Before LogicMonitor, we used Nagios and some other opensource tools. They worked, but they were high maintenance and had limitations. LogicMonitor probes the network regularly and automatically begins monitoring newly detected devices based on best practices, without any intervention, exposing a lot of things we had missed."

“We started working with LogicMonitor to get sight of our entire IT infrastructure environment and tackle the challenges that arise in a complex environment. However, this quickly enabled us to adopt a more agile approach in our company where problems are solved before our onsite teams even know about them – removing barriers to their productivity. It accelerates the smooth running of day-to-day operations and establishes greater business continuity.”

“At the heart of our service is our commitment to being readily available to assist clients with their IT issues. Given our large and diverse customer base, we needed a solution to scale our services and support our clients. We needed a way to filter out the unnecessary noise and focus on what truly matters—delivering high-quality service to our customers.”

"Our customers absolutely love being able to log into LogicMonitor—they get to see everything that’s happening. There’s no black-boxing or black-cloud approach. They see exactly what we’re doing for them. Everyone knows what’s going on and we’re all moving in the same direction."

"We’re always comparing running IT infrastructure to providing power and water. It’s a commodity that doesn’t attract a lot of attention as all of us expect it to just work. However, if it suddenly doesn’t, the impact is severe: Employees unable to do their job, factories coming to a standstill, and most importantly, customers getting disappointed."

"LogicMonitor is an amazing product that provides us great visibility into our network."

"LogicMonitor is the ideal remote monitoring solution for MSP's. It includes all the features you'd need to monitor your clients' machines as well as customizable alerts. It will definitely improve the service that you offer and will leave a good impression on your clients."

"LogicMonitor is a great and powerful tool; everything you could want in an online monitoring solution is just an easy agent deployment away! Using LogicMonitor has allowed us to gain a lot of knowledge with our networks without having to manage the software-side of things. Everything is customizable and allows for granular access. LogicMonitor is a great tool to have in your IT tool belt."

"LogicMonitor is helping us work smarter with our customers in a proactive, strategic way. We spend less time managing our customer environments and can solve problems more quickly. This leads to first-rate service levels, which is what organisations should be able to expect when they take a managed service."

"One of the biggest business values for us is that [LogicMonitor] gives us real actionable insights into our customers environment. So then we can go back to our customers and have meaningful conversations about what they're doing."

"We sleep better at night and my time in the office is more productive because we not troubleshooting an issue and jumping down a rabbit hole. we can see where things are right away and dedicate our time elsewhere as needed."

"Clients now log into the system regularly, and our internal team uses the dashboards on a constant, ongoing basis."