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"Well suited where an organisation wishes to have a unified view of hardware stats and software stats single monitoring window."
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"LogicMonitor’s best feature is its ability to be customized to monitor almost anything. That is above and beyond. Anything that the technicians can think of, we can build into the platform."
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"We didn't want to devote staff time to figuring out monitoring for all our hardware and applications, or dedicate hardware to monitoring. LogicMonitor had it all predefined, and we were up within minutes. It saves us time, money, prevents issues, and lets us focus on our business."
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"LogicMonitor allows our staff and our team to focus on delivering value to our clients."
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"We’ve calculated internally that our investment in LogicMonitor paid for itself within 6 months. We couldn't be happier."
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"We had zero time to do any kind of real analysis, so we had to limit the scope to simply replicate what our existing tool was providing. The LogicMonitor team understood this and rose to the challenge."
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"More recently, we’ve been able to pull in data from other sources, O365, our phone system, Azure, etc to build IT Operations dashboards that give us insights in one place rather than multiple different admin centers across all these products."
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"We would highly recommend LogicMonitor to other Managed Service Providers. There is not a tool out there in the monitoring market that has the same integration possibilities."
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“Our plan is to provide automated reporting to our customers. The second target will be to connect multiple tools into LogicMonitor or export data from LogicMonitor into other tools like Power BI to consolidate the data and put it to work.”
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"We now have visibility into issues we didn’t even know we had before, and our engineers spend less time sifting through alerts and data and get to the root cause of a client’s issue quickly."
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"Our customers value LogicMonitor’s ability to provide actionable data in real-time, as well as its customisable dashboards and reporting features."
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"LogicMonitor allows you to go well beyond infrastructure, it allows you to go up the stack into the hypervisor layer, into the container layer, into the application layer, the database layer, and out into cloud left to right and it also has security monitoring."
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"Before LogicMonitor, we used Nagios and some other opensource tools. They worked, but they were high maintenance and had limitations. LogicMonitor probes the network regularly and automatically begins monitoring newly detected devices based on best practices, without any intervention, exposing a lot of things we had missed."
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"LogicMonitor was the only solution that provided a complete feature set, including full reporting and alert capabilities, all in one solution."
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"We started looking at LogicMonitor and started comparing it to all the other tools out there. We found that LogicMonitor in every case outperformed as far as the performance goes, as far as the usability, as far as the complexity that we could throw into it."