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"LogicMonitor installed quickly and immediately identified issues hidden from our existing systems. Even with hundreds of nodes, we were up and running in less than a week. LogicMonitor has effectively replaced our existing systems and is a must have for today’s evolving Internet Operations team."
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"We use LogicMonitor as our infrastructure monitoring platform across our 7 plants, 7 logistics facilities, 50 remote sites, and AWS/Azure hybrid cloud environments. LogicMonitor gives us a single pane of glass to view all of our infrastructures; from legacy hardware to bleeding-edge cloud resources."
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“At the heart of our service is our commitment to being readily available to assist clients with their IT issues. Given our large and diverse customer base, we needed a solution to scale our services and support our clients. We needed a way to filter out the unnecessary noise and …
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“We selected LogicMonitor because that’s the platform that we think brings everything together. Having the network devices, having the servers, having the cloud vendors, all in a single platform, has truly helped us get through all of the challenges we’ve had.”
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"There are very few companies out there in the world make the customer experience so awesome."
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"We chose LogicMonitor because of the solution’s resiliency as well as its ability to scale the way we needed it to. LogicMonitor also offered in-app chat capabilities and better support resources than our existing solution."
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"LogicMonitor makes our $45K technical support guys smarter, allowing them to perform like $90K engineers."
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"We have a single pane of glass view of everything, so we don’t have to go looking across eight monitoring platforms for the problem after it has already happened."
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"LogicMonitor is helping us work smarter with our customers in a proactive, strategic way. We spend less time managing our customer environments and can solve problems more quickly. This leads to first-rate service levels, which is what organisations should be able to expect when they take a managed service."
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"One of the biggest business values for us is that [LogicMonitor] gives us real actionable insights into our customers environment. So then we can go back to our customers and have meaningful conversations about what they're doing."
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"We would highly recommend LogicMonitor to other Managed Service Providers. There is not a tool out there in the monitoring market that has the same integration possibilities."
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"LogicMonitor has given us the power of full-stack observability and the ease of a SaaS product. We’ve got a set of dashboards that are focused on specific products and tell us everything that we need to know."
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“Before LogicMonitor, our team was struggling with slow, manual troubleshooting across a fragmented toolset, We needed a way to proactively prevent issues and reduce downtime, without increasing operational overhead.”
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"The ability to scale will serve LogicMonitor well, especially as it continues to serve enterprises that are modernizing."
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"Nothing instills operational confidence in a tool more than the ability to see that data in real-time and to see that your systems are healthy."