138 LogicMonitor Testimonials

"LogicMonitor is so flexible that we are monitoring things that we would never have monitored with our previous solutions."

"The LogicMonitor - ServiceNow integration has helped us automatically monitor any server added to our CMDB and classify according to class and tier. This has helped us reduce human effort and have a single point of truth."

"By realigning the platform to our operational needs, we reduced daily critical alerts from 250 to as few as 10–25. That shift sharpened our focus and enabled faster, more effective responses.”

"We are a managed services IT staff and use LogicMonitor to support our clients and our own infrastructure. We sell monitoring as a service and Logic Monitor serves a critical role in that service."

“It was noisy, not reliable, [and] alerts weren’t actionable. Even when SolarWinds’ support team came on-site to help tune the platform to deliver what County of Henrico needed, “it still wasn’t satisfactory.”

“For me, it’s no extraneous alerts. That’s the biggest thing, getting the alerts down to only stuff that’s actionable is fantastic. You can’t ask for anything better than that. In addition to that, the various DataSources like the EIGRP neighbors? You know that’s just something SolarWinds didn’t do.”

“I’m not a code guy, so it’s easy to give them an API token to lay in their code and see whatever they need to. It’s all very straightforward.”

"With LogicMonitor, we have been able to successfully integrate and automate a lot of the incident creation and flag issues faster. The teams are now able to respond correctly, using the better processes, instead of spending time manually creating incidents."

"We did a bit of research and considered suggestions from previous people we had worked with, then we built a proof of concept based on our requirements. LogicMonitor was the best fit for what we were trying to achieve. It was the only solution that enabled us to not only consolidate but also reduce costs."

"LogicMonitor is the best solution for us. From a technical standpoint, it's natively SaaS, and it can manage any device that communicates on earth."

"We've recently started to integrate the LM Logs and Configuration monitoring into our system. This has drastically helped in reducing troubleshooting time for issues."

"LM Config is much simpler to configure than our previous tools."

"A lot of times monitoring tools failed because they're not flexible enough for a particular customer's environment. LogicMonitor we've been able to tailor completely to our environment."

"We implemented LogicMonitor to gather more information regarding our servers and appliances with far less configuration compared to previous laborious and custom solutions."

"Using LogicMonitor means we can get away from managing monitoring infrastructure, so we can focus on what makes us money."