"We started looking at LogicMonitor and started comparing it to all the other tools out there. We found that LogicMonitor in every case outperformed as far as the performance goes, as far as the usability, as far as the complexity that we could throw into it."

"The ability to customize reports and dashboards is key as an MSP, because we can present custom tailored dashboards to our customers on request."

"LogicMonitor is so flexible that we are monitoring things that we would never have monitored with our previous solutions."

"LogicMonitor sits right in that sweet spot where it is highly automatable and also highly powerful out of the box."

"LogicMonitor is a key part of us being a next-gen MSP for our customers."

"By having the ServiceNow CMDB fully integrated with LogicMonitor, we make sure that we are not missing anything, or forgetting to monitor anything."

"LogicMonitor is the best solution for us. From a technical standpoint, it's natively SaaS, and it can manage any device that communicates on earth."

"LogicMonitor provides boots-on-the-ground visibility from inside AWS that we just didn’t have with our previous tools. We were using 3-4 tools to get what we’re now getting from LogicMonitor with one."

"Before LogicMonitor, our team was tied up in manual processes and slow onboarding. We needed a way to grow efficiently while improving service outcomes.”

“At the heart of our service is our commitment to being readily available to assist clients with their IT issues. Given our large and diverse customer base, we needed a solution to scale our services and support our clients. We needed a way to filter out the unnecessary noise and …

“We needed a monitoring platform that was going to work for leadership all the way down. In order to have a true single pane of glass view, you have to have everything in there.”

"We needed a solution that we could deploy very quickly, as we needed to add instrumentation to hundreds of hosts in a very short timeframe. We also wanted a solution that could tie into other services."

"LogicMonitor’s Kubernetes Monitoring allowed us to find metrics that we didn’t know would be important— but could be. I sent the dashboard data back to the team, and they said, ‘this is what we should be basing our graphing and scaling out on."

"LogicMonitor has changed the behavior of our operations teams, really buying back time for the engineers, improving customer satisfaction because of system health and availability, and making the systems more transparent to the entire organization, which have been a really big win."

"LogicMonitor was the first time we had an opportunity to bring in all of our applications under one roof. We displaced all the other tools that we had."