138 LogicMonitor Testimonials

“At the heart of our service is our commitment to being readily available to assist clients with their IT issues. Given our large and diverse customer base, we needed a solution to scale our services and support our clients. We needed a way to filter out the unnecessary noise and focus on what truly matters—delivering high-quality service to our customers.”

"We’ll also avoid duplicating information, which will save time and give us a single source of truth from a unified set of data."

"The productivity, intelligence and hybrid capabilities of Microsoft Azure, combined with LogicMonitor’s comprehensive monitoring solution, support our customers with a trusted solution as they invest in the cloud."

"We’re always comparing running IT infrastructure to providing power and water. It’s a commodity that doesn’t attract a lot of attention as all of us expect it to just work. However, if it suddenly doesn’t, the impact is severe: Employees unable to do their job, factories coming to a standstill, and most importantly, customers getting disappointed."

"LINE2.com allows you to add a second phone line on your iPhone or Android device. Running that technology are multiple datacenters that need constant monitoring. The existing monitoring solution we had did not scale, or provide visibility into our entire architecture all in one place. We found Logic Monitor three weeks ago, and within 48 hours, had most of our environment monitored. The product provides excellent time to market- is thorough in design and comes at an unbeatable price point. The entire process has been the most integrated and rapidly deployed monitoring we have ever used. The entire process from evaluation, to implementation was remarkably seamless. we highly recommend LogicMonitor as an enterprise monitoring tool for any organization."

"There are very few companies out there in the world make the customer experience so awesome."

“We started working with LogicMonitor to get sight of our entire IT infrastructure environment and tackle the challenges that arise in a complex environment. However, this quickly enabled us to adopt a more agile approach in our company where problems are solved before our onsite teams even know about them – removing barriers to their productivity. It accelerates the smooth running of day-to-day operations and establishes greater business continuity.”

"The application is integrated with our ticketing system and allows us to quickly respond to alerts. It also allows for two way communication between our ticketing system and Logic Monitor."

"It has both real-time and historical performance data for server CPU, memory, disk I/O, and network usages, all displayed in beautiful graphs. Very convenient for performance troubleshooting or determining whether a device is over or underused."

"We have a single pane of glass view of everything, so we don’t have to go looking across eight monitoring platforms for the problem after it has already happened."

"We appreciate the performance visibility we gain from a single pane of glass view. We’ve taken the LogicMonitor platform and put it in some niche areas that allow us to deliver exceptional customer support."

"The core monitoring capability is brilliant, and we’re thrilled that LogicMonitor is extending this functionality to the multi-cloud."

"With LogicMonitor, we have been able to successfully integrate and automate a lot of the incident creation and flag issues faster. The teams are now able to respond correctly, using the better processes, instead of spending time manually creating incidents."

"We did a bit of research and considered suggestions from previous people we had worked with, then we built a proof of concept based on our requirements. LogicMonitor was the best fit for what we were trying to achieve. It was the only solution that enabled us to not only consolidate but also reduce costs."

"LogicMonitor is much more powerful than other monitoring tools we've looked at."