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"The only monitoring system that gives us assurance that all our systems are monitored correctly - without any work on our part. It just works. It also gives us insight into the latency and performance of our NetApp volumes that was unavailable otherwise."
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“We selected LogicMonitor because that’s the platform that we think brings everything together. Having the network devices, having the servers, having the cloud vendors, all in a single platform, has truly helped us get through all of the challenges we’ve had.”
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"LogicMonitor has granted us greater visibility into our customers’ infrastructures, especially those with substantial AWS deployments, and its built-in alerting and escalation chains have delivered time and cost-savings."
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"The consequences of not having efficient monitoring were stark. Field inspections, which often took place during weekends over nonstandard hours, relied heavily on application access. Without effective monitoring, these critical operations could grind to a halt, severely impacting the company’s field operations.”
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"We’re always comparing running IT infrastructure to providing power and water. It’s a commodity that doesn’t attract a lot of attention as all of us expect it to just work. However, if it suddenly doesn’t, the impact is severe: Employees unable to do their job, factories coming to a standstill, …
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"A lot of times monitoring tools failed because they're not flexible enough for a particular customer's environment. LogicMonitor we've been able to tailor completely to our environment."
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"LogicMonitor is the best solution for us. From a technical standpoint, it's natively SaaS, and it can manage any device that communicates on earth."
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"LogicMonitor is helping us work smarter with our customers in a proactive, strategic way. We spend less time managing our customer environments and can solve problems more quickly. This leads to first-rate service levels, which is what organisations should be able to expect when they take a managed service."
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"One of the biggest business values for us is that [LogicMonitor] gives us real actionable insights into our customers environment. So then we can go back to our customers and have meaningful conversations about what they're doing."
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“We started working with LogicMonitor to get sight of our entire IT infrastructure environment and tackle the challenges that arise in a complex environment. However, this quickly enabled us to adopt a more agile approach in our company where problems are solved before our onsite teams even know about them …
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“We needed a monitoring platform that was going to work for leadership all the way down. In order to have a true single pane of glass view, you have to have everything in there.”
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"LogicMonitor allows you to go well beyond infrastructure, it allows you to go up the stack into the hypervisor layer, into the container layer, into the application layer, the database layer, and out into cloud left to right and it also has security monitoring."
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"With LogicMonitor, our network and engineering teams get a single pane of glass that lets them quickly find problems and resolve them."
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“Before LogicMonitor, our team was struggling with slow, manual troubleshooting across a fragmented toolset, We needed a way to proactively prevent issues and reduce downtime, without increasing operational overhead.”
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"It scares me how much we didn’t know prior to LogicMonitor.”