"LogicMonitor was the only solution that provided a complete feature set, including full reporting and alert capabilities, all in one solution."
"The sheer power of Logic Monitor’s monitoring capability is amazing. You’re able to monitor everything from a server to a workstation to piece-networking equipment from a single dashboard.”
"LogicMonitor makes us confident that we’re providing top-notch IT support. It’s flexible enough to allow us to customize it, and it’s very easy to integrate widely."
"By realigning the platform to our operational needs, we reduced daily critical alerts from 250 to as few as 10–25. That shift sharpened our focus and enabled faster, more effective responses.”
"Clients now log into the system regularly, and our internal team uses the dashboards on a constant, ongoing basis."
“It was noisy, not reliable, [and] alerts weren’t actionable. Even when SolarWinds’ support team came on-site to help tune the platform to deliver what County of Henrico needed, “it still wasn’t satisfactory.”
“For me, it’s no extraneous alerts. That’s the biggest thing, getting the alerts down to only stuff that’s actionable is fantastic. You can’t ask for anything better than that. In addition to that, the various DataSources like the EIGRP neighbors? You know that’s just something SolarWinds didn’t do.”
“I’m not a code guy, so it’s easy to give them an API token to lay in their code and see whatever they need to. It’s all very straightforward.”
"LogicMonitor is a flexible and responsive partner organization that is forward-thinking and matches our core values within our organization."
"LogicMonitor lets us predict issues and intervene before users are affected or need to report a problem themselves. The platform’s alerts and reports mean there are fewer outages, which is fantastic news for productivity and business operations— and offers a real boost to the IT team’s morale."
"We’ll also avoid duplicating information, which will save time and give us a single source of truth from a unified set of data."
"If it wasn’t for LogicMonitor we wouldn’t know what we don’t know."
"I would recommend LogicMonitor to any company that is looking to improve monitoring, and with a holistic solution that can perform a variety of different actions beyond just your uptime monitoring."
"The ability to scale will serve LogicMonitor well, especially as it continues to serve enterprises that are modernizing."
"By having the ServiceNow CMDB fully integrated with LogicMonitor, we make sure that we are not missing anything, or forgetting to monitor anything."