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DigitalGenius brings practical applications of deep learning and artificial intelligence into customer service operations of leading companies. Its Human+AI Customer Service Platform combines the best of human and machine intelligence enabling companies to deliver on increasing customer expectations. At its core are deep-learning algorithms, which are trained on historical customer service transcripts and integrated directly into the contact center’s existing software.
Forethought is a Silicon Valley software company founded by a team of Dropbox, Palantir, and Autonomy alumni in 2017. Their mission is to enable everyone to become a genius at their jobs. They are the makers of Agatha, an answer engine for the enterprise. Get answers. Route tickets correctly.
Vozy Effortless CX with flexible tech and a team that has your back. The partner leading enterprises trust to deliver seamless, effective customer experiences from the very first interaction. Generative AI-powered virtual agents to increase first-contact resolution.
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