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Lime Connect (formerly Userlike)

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Read 21 Lime Connect (formerly Userlike) reviews and testimonials from customers, explore 10 case studies and customer success stories, and watch 4 customer videos to see why companies chose Lime Connect (formerly Userlike) as their Live Chat Software

Lime Connect (formerly Userlike) is a leading all-in-one software for AI-first customer service, WhatsApp marketing and customer messaging on all channels. Over 10,000 companies such as Toyota, Nivea and Targobank trust Lime Connect to scale their digital customer communication and optimize their customer experience. Lime Connect offers extensive features for professional customer service, sales and marketing that allow businesses to be closer to their customers and increase their revenue. The software meets the highest enterprise needs, and can be tailored flexibly to different industries and company sizes.

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  • 21 Testimonials View
  • 10 Case Studies View
  • 4 Customer Videos View
Customer Rating Review Score based on 2814 reference ratings
4.7/5.0 (2814)
  • Summer 2026 Rising Star Live Chat Software
    Press Release Report

21Testimonials

  • "With Userlike we were able to integrate our self-developed bot and use our platform to control it across all messaging services."

    Patrick Staufenbiel Process Manager

  • "It can be a traumatic experience for a young person that’s taken the courage to tell someone their story, looking for support – only to get lost in bureaucratic processes …

    Tobias Rosin Project Manager

  • "Our business focuses on AI and NLP. A lot of it is theoretical, high-level stuff. The Digital Conversation League is a great way to get in touch with how people …

    Sven Engelmann Founder & CEO
20 more testimonials currently locked

10 Case Studies

  • e-regio - Customer Case Study

    Christian Minks Customer Service Manager

  • Frankfurt School - Customer Case Study

    Florian Fürst Team Lead Digital Media

  • Gemeinsam.Gegen Hass - Customer Case Study

    Tobias Rosin Project Manager
9 more case studies currently locked

4 Customer Videos

  • Creating that in-store feeling with Userlike
    Play Video
    Pius Knebel Ecommerce and Online Marketing Manager
  • Improving customer experience with Userlike
    Play Video
    Anne Bohr Project Manager
  • Raising conversion with Userlike
    Play Video
    Jens Lippert Head of Customer Experience
3 more videos currently locked

Additional Lime Connect (formerly Userlike) Information & Resources

Read Lime Connect (formerly Userlike) Reviews, Testimonials & Customer References from 21 real Lime Connect (formerly Userlike) customers.

Browse Lime Connect (formerly Userlike) Case Studies, Customer Success Stories, & Customer References from 10 businesses that use Lime Connect (formerly Userlike).

Watch Lime Connect (formerly Userlike) Customer Videos to learn why 4 businesses chose Lime Connect (formerly Userlike).

Explore answers to frequently asked questions about Lime Connect (formerly Userlike).

FeaturedCustomers has 2,053,340+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.