25 Lightico Testimonials

“It’s been especially refreshing to see our older customers ask for us to mail them something and we can say, 'How about we just do it electronically right now on your phone?' Once we explain the possibility and how it works, it's great to see how someone who isn’t necessarily tech savvy can easily complete whatever process they want with our staff — all while on the phone.”

“We are very proud of the introduction of Just Click – Notify & Upload. It has given our bereaved customers the ability to notify us and upload documents from the comfort of their own home, without the need to visit one of our branches."

“Lightico’s collaborative approach meant that we worked together every step of the way, from identifying the pain points to delivering the most agile solution. Lightico understood the needs of the bank and our customers and what we wanted to deliver."

“Since switching to Lightico’s Digital Completion Platform, eContracting is completed in minutes rather than days. Lightico is a truly agile and flexible company, working closely with the us as a real technology partner from implementation to support. We are also enjoying Lightico’s workflow product — it’s super simple to use, making the completion experience even more efficient for both our customers and agents.”

"Since implementing Lightico, we’re able to close more deals faster whether on-site or remotely with 100% security. Banks are more likely to accept out-of-state deals and are faster to turn around funding. Our customers love the buying experience and flexibility at Arrowhead BMW."

“Since using Lightico, we’ve cut turnaround times of consent form completion down to 8 minutes thanks to the speed and ease of form and signature collection. This program makes employees feel good about the work that they do.”

“We are proud of our close partnership with Lightico. Their technology has made an incredible impact on our operations, bottom line and customers. Our collaboration is anchored in the combination of a strong business relationship and their unparalleled technological capabilities. We look forward to driving more business growth together.”

"We chose Lightico over DocuSign because of better technology and mobile experience and without reliance on an app. Client satisfaction has gone up while we’re also saving time internally. Lightico is easily one of the best vendors I deal with."

“Our business success is reliant on the speed and quality of service that we provide to dealers and their customers. Since implementing Lightico’s solution, we’ve been able to accelerate funding turnaround time thanks to automated workflows. This has enabled us to speed up the customer verification process and provide service excellence to thousands of customers across the USA.”

"Since implementing Lightico’s solution, Platinum’s deal time has been slashed by 4 days and has enabled the services teams to be more efficient, resolving all customer requests immediately, so we can live up to our core value of putting customers first."

"We partnered with Lightico to improve the customer experience of our Retentions journey. Utilising their platform we launched MyView to give our agents all the tools they need to best serve our customers."

"Working with Lightico’s collaborative digital platform removed any ambiguity from the sales cycle. As a result of a more seamless and transparent process, our sales results are at all time high."

"We selected Lightico because the technology is secure, intuitive and provides the customer with a superior experience compared to other eSignature providers. The results show that we made the right choice in vendor and I would recommend Lightico to other lenders and banks seeking an eSignature solution."