"Lightico streamlines everything. The mobile experience is absolutely fantastic and that’s really helped our overall level of customer satisfaction."

“Since using Lightico, we’ve cut turnaround times of consent form completion down to 8 minutes thanks to the speed and ease of form and signature collection. This program makes employees feel good about the work that they do.”

“It’s been especially refreshing to see our older customers ask for us to mail them something and we can say, 'How about we just do it electronically right now on your phone?' Once we explain the possibility and how it works, it's great to see how someone who isn’t necessarily …

"Implementing the platform has significantly improved our mortgage journey. The streamlined process and integration into our internal systems has had a fantastic impact on customer and agent experience, and has improved our operational efficiency. The unified case ID and integrated e-signature feature has saved time in the end to end …

“Lightico’s collaborative approach meant that we worked together every step of the way, from identifying the pain points to delivering the most agile solution. Lightico understood the needs of the bank and our customers and what we wanted to deliver."

"I’ve been really impressed with the collaborative approach Lightico have taken, in particular taking the time to really understand our requirements and our business."

“Our business success is reliant on the speed and quality of service that we provide to dealers and their customers. Since implementing Lightico’s solution, we’ve been able to accelerate funding turnaround time thanks to automated workflows. This has enabled us to speed up the customer verification process and provide service …

"As an agency, we want to ensure that we help our clients make the daunting process of Medicare Enrollment as smooth and easy as possible. With Lightico, we’ve been able to transform a usually frustrating, time-consuming process into simple, quick finger swipes. Our clients are happier than ever and our …

"With Lightico, our agents are able to focus on helping our customers at every stage of the journey in a fast and efficient way. This is key to providing a great customer experience to help them keep their accounts in good standing."

“Lightico worked with us to understand the specific difficulties our customers were facing and then devised a solution to address these challenges. As a result, we have created a radically improved customer journey that is market-leading in the collections division in Brazil, and provided a unique way for our customers …

“We are very proud of the introduction of Just Click – Notify & Upload. It has given our bereaved customers the ability to notify us and upload documents from the comfort of their own home, without the need to visit one of our branches."

“During this (COVID-19) pandemic, we at Happy Bank are taking a hard look at all our tools to see how we can use them to better service our customers. Lightico is a tool that has been very valuable and the team is proving that they are a true partner.”

“Lightico has really changed the game for us in being able to make it more convenient for our customers. We can now collect multiple signatures on new account applications in under two hours - often within 45 minutes - and 90% are fully complete.”