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"Working with Lightico’s collaborative digital platform removed any ambiguity from the sales cycle. As a result of a more seamless and transparent process, our sales results are at all time high."
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“Lightico worked with us to understand the specific difficulties our customers were facing and then devised a solution to address these challenges. As a result, we have created a radically improved customer journey that is market-leading in the collections division in Brazil, and provided a unique way for our customers …
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"Since implementing Lightico’s solution, Platinum’s deal time has been slashed by 4 days and has enabled the services teams to be more efficient, resolving all customer requests immediately, so we can live up to our core value of putting customers first."
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“Deploying Vizolution technology is an important step in BNPP Personal Finance’s full digital relationship strategy. Indeed, our ambition is to move from a ‘telephone-and-paper’-based company to a full digital value proposition offered to our clients today. Lightico's solution covers our needs, especially for insurance products, because it doesn’t need to …
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"We selected Lightico because the technology is secure, intuitive and provides the customer with a superior experience compared to other eSignature providers. The results show that we made the right choice in vendor and I would recommend Lightico to other lenders and banks seeking an eSignature solution."
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"Implementing the platform has significantly improved our mortgage journey. The streamlined process and integration into our internal systems has had a fantastic impact on customer and agent experience, and has improved our operational efficiency. The unified case ID and integrated e-signature feature has saved time in the end to end …
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“Since switching to Lightico’s Digital Completion Platform, eContracting is completed in minutes rather than days. Lightico is a truly agile and flexible company, working closely with the us as a real technology partner from implementation to support. We are also enjoying Lightico’s workflow product — it’s super simple to use, …
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"I’ve been really impressed with the collaborative approach Lightico have taken, in particular taking the time to really understand our requirements and our business."
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“Our business success is reliant on the speed and quality of service that we provide to dealers and their customers. Since implementing Lightico’s solution, we’ve been able to accelerate funding turnaround time thanks to automated workflows. This has enabled us to speed up the customer verification process and provide service …
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“Our customers are buying higher value devices, more accessories, they are happier with their sales journey. Lightico has bridged the gap between traditional telesales and the instant, intuitive, mobile experiences that our customers are used to. ”
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“Since using Lightico, we’ve cut turnaround times of consent form completion down to 8 minutes thanks to the speed and ease of form and signature collection. This program makes employees feel good about the work that they do.”
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"The biggest game changer was definitely being able to utilise video and content sharing for our financial advice appointments with customers. We also see customer satisfaction scores that we get from video appointments are really positive and customers genuinely value the service. Skipton Link enhances advice provision. Customers are more …
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“During this (COVID-19) pandemic, we at Happy Bank are taking a hard look at all our tools to see how we can use them to better service our customers. Lightico is a tool that has been very valuable and the team is proving that they are a true partner.”
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“Lightico has really changed the game for us in being able to make it more convenient for our customers. We can now collect multiple signatures on new account applications in under two hours - often within 45 minutes - and 90% are fully complete.”
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“We are very proud of the introduction of Just Click – Notify & Upload. It has given our bereaved customers the ability to notify us and upload documents from the comfort of their own home, without the need to visit one of our branches."