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“Our customers are buying higher value devices, more accessories, they are happier with their sales journey. Lightico has bridged the gap between traditional telesales and the instant, intuitive, mobile experiences that our customers are used to. ”
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“We are proud of our close partnership with Lightico. Their technology has made an incredible impact on our operations, bottom line and customers. Our collaboration is anchored in the combination of a strong business relationship and their unparalleled technological capabilities. We look forward to driving more business growth together.”
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"I’ve been really impressed with the collaborative approach Lightico have taken, in particular taking the time to really understand our requirements and our business."
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“We are very proud of the introduction of Just Click – Notify & Upload. It has given our bereaved customers the ability to notify us and upload documents from the comfort of their own home, without the need to visit one of our branches."
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“Since using Lightico, we’ve cut turnaround times of consent form completion down to 8 minutes thanks to the speed and ease of form and signature collection. This program makes employees feel good about the work that they do.”
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“Deploying Vizolution technology is an important step in BNPP Personal Finance’s full digital relationship strategy. Indeed, our ambition is to move from a ‘telephone-and-paper’-based company to a full digital value proposition offered to our clients today. Lightico's solution covers our needs, especially for insurance products, because it doesn’t need to …
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“During this (COVID-19) pandemic, we at Happy Bank are taking a hard look at all our tools to see how we can use them to better service our customers. Lightico is a tool that has been very valuable and the team is proving that they are a true partner.”
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“Lightico has really changed the game for us in being able to make it more convenient for our customers. We can now collect multiple signatures on new account applications in under two hours - often within 45 minutes - and 90% are fully complete.”
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"We chose Lightico over DocuSign because of better technology and mobile experience and without reliance on an app. Client satisfaction has gone up while we’re also saving time internally. Lightico is easily one of the best vendors I deal with."
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"As an agency, we want to ensure that we help our clients make the daunting process of Medicare Enrollment as smooth and easy as possible. With Lightico, we’ve been able to transform a usually frustrating, time-consuming process into simple, quick finger swipes. Our clients are happier than ever and our …
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"Since implementing Lightico, we’re able to close more deals faster whether on-site or remotely with 100% security. Banks are more likely to accept out-of-state deals and are faster to turn around funding. Our customers love the buying experience and flexibility at Arrowhead BMW."
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"Lightico streamlines everything. The mobile experience is absolutely fantastic and that’s really helped our overall level of customer satisfaction."
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“Since switching to Lightico’s Digital Completion Platform, eContracting is completed in minutes rather than days. Lightico is a truly agile and flexible company, working closely with the us as a real technology partner from implementation to support. We are also enjoying Lightico’s workflow product — it’s super simple to use, …
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"The biggest game changer was definitely being able to utilise video and content sharing for our financial advice appointments with customers. We also see customer satisfaction scores that we get from video appointments are really positive and customers genuinely value the service. Skipton Link enhances advice provision. Customers are more …
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“Lightico worked with us to understand the specific difficulties our customers were facing and then devised a solution to address these challenges. As a result, we have created a radically improved customer journey that is market-leading in the collections division in Brazil, and provided a unique way for our customers …