Lightico

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Read 25 Lightico reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch 2 customer videos to see why companies chose Lightico as their undefined

Lightico’s mission is to empower businesses to create streamlined experiences in the last mile of the customer journey, where customers want to get things done, now. In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores.

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Customer Rating Review Scorebased on 1188 reference ratings
4.8/5.0 (1188)

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Featured Testimonials

  • “Lightico worked with us to understand the specific difficulties our customers were facing and then devised a solution to address these challenges. As a result, we have created a radically improved customer journey that is market-leading in the collections division in Brazil, and provided a unique way for our customers to gain more clarity about the collections procedure, while being able to make repayments more conveniently than ever before.”

    Gustavo SantosHead of Products, CRM and Digital

  • “Our customers are buying higher value devices, more accessories, they are happier with their sales journey. Lightico has bridged the gap between traditional telesales and the instant, intuitive, mobile experiences that our customers are used to. ”

    Leading American Mobile NetworkVP Sales & Service

  • “Lightico’s collaborative approach meant that we worked together every step of the way, from identifying the pain points to delivering the most agile solution. Lightico understood the needs of the bank and our customers and what we wanted to deliver."

    Sean LoxhamDigital Lead
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Featured Case Studies

  • Community Bank Achieves over 90% Completion Rate for New Accounts, Loan Waivers and More

    Erica AgundisNew Account Supervisor

  • First Bank Completes Banking Journeys 98% Faster With Digital Completion

    Chris BaileySVP & Chief Technology Officer

  • Leading Mobile Operator Increases ARPU and Boosts Net Sales with Lightico

    Leading American Mobile NetworkVP Sales & Service
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Featured Customer Videos

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Additional Lightico Information & Resources

Read Lightico Reviews, Testimonials & Customer References from 25 real Lightico customers.

Browse Lightico Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Lightico.

Watch Lightico Customer Videos to learn why 2 businesses chose Lightico.

FeaturedCustomers has 1,812,664+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.