Lightico

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Read 25 Lightico reviews and testimonials from customers, explore 24 case studies and customer success stories, and watch 2 customer videos to see why companies chose Lightico as their undefined

Lightico’s mission is to empower businesses to create streamlined experiences in the last mile of the customer journey, where customers want to get things done, now. In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores.

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Customer Rating Review Scorebased on 1238 reference ratings
4.8/5.0 (1238)

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Featured Testimonials

  • "As an agency, we want to ensure that we help our clients make the daunting process of Medicare Enrollment as smooth and easy as possible. With Lightico, we’ve been able to transform a usually frustrating, time-consuming process into simple, quick finger swipes. Our clients are happier than ever and our agents can handle the enrollment season smoothly and efficiently."

    Ann WilsonAgency Manager

  • "Implementing the platform has significantly improved our mortgage journey. The streamlined process and integration into our internal systems has had a fantastic impact on customer and agent experience, and has improved our operational efficiency. The unified case ID and integrated e-signature feature has saved time in the end to end journey, and reduced reliance on manual processes making us more efficient. The platform has helped first direct demonstrate our commitment to innovation and customer-centricity.”

    First directMortgage Senior Leader

  • "We chose Lightico over DocuSign because of better technology and mobile experience and without reliance on an app. Client satisfaction has gone up while we’re also saving time internally. Lightico is easily one of the best vendors I deal with."

    Chris BaileySVP & Chief Technology Officer
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Featured Case Studies

  • Revolutionizing Insurance Sales with Compliant Digital Journeys and Unrivaled Customer Experience

    Agnès BruhatManaging Director

  • Streamlining First Direct’s Mortgage Journey

  • The use of Lightico has transformed the journey drastically reducing its length eliminating the use of paper and increasing the number of applications that agents can process on a daily basis

    Gustavo SantosHead of Products, CRM and Digital
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Featured Customer Videos

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Additional Lightico Information & Resources

Read Lightico Reviews, Testimonials & Customer References from 25 real Lightico customers.

Browse Lightico Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Lightico.

Watch Lightico Customer Videos to learn why 2 businesses chose Lightico.

FeaturedCustomers has 1,839,014+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.