Lightico’s mission is to empower businesses to create streamlined experiences in the last mile of the customer journey, where customers want to get things done, now. In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores.
"Since implementing Lightico’s solution, Platinum’s deal time has been slashed by 4 days and has enabled the services teams to be more efficient, resolving all customer requests immediately, so we can live up to our core value of putting customers first."
“We are proud of our close partnership with Lightico. Their technology has made an incredible impact on our operations, bottom line and customers. Our collaboration is anchored in the combination of a strong business relationship and their unparalleled technological capabilities. We look forward to driving more business growth together.”
"With Lightico, our agents are able to focus on helping our customers at every stage of the journey in a fast and efficient way. This is key to providing a great customer experience to help them keep their accounts in good standing."
Read Lightico Reviews, Testimonials & Customer References from 25 real Lightico customers.
Browse Lightico Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Lightico.
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