Lightico’s mission is to empower businesses to create streamlined experiences in the last mile of the customer journey, where customers want to get things done, now. In today’s experience-driven economy, customers expect intuitive and instant business interactions. However, businesses are ill-equipped to deliver such experiences to customers on their cell phones while speaking with them on the phone. The result is frustrated customers, lost sales, higher operational costs, and damaged NPS scores.
"I’ve been really impressed with the collaborative approach Lightico have taken, in particular taking the time to really understand our requirements and our business."
“Lightico’s collaborative approach meant that we worked together every step of the way, from identifying the pain points to delivering the most agile solution. Lightico understood the needs of the bank and our customers and what we wanted to deliver."
"With Lightico, our agents are able to focus on helping our customers at every stage of the journey in a fast and efficient way. This is key to providing a great customer experience to help them keep their accounts in good standing."
Read Lightico Reviews, Testimonials & Customer References from 25 real Lightico customers.
Browse Lightico Case Studies, Customer Success Stories, & Customer References from 24 businesses that use Lightico.
Watch Lightico Customer Videos to learn why 2 businesses chose Lightico.