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24 Lightico Case Studies

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  • Streamlining First Direct’s Mortgage Journey

  • Platinum Auto Finance Slashes its Time to Funding by 80% with Lightico

    Armando Hidalgo Director of Servicing

  • Revolutionizing Insurance Sales with Compliant Digital Journeys and Unrivaled Customer Experience

    Agnès Bruhat Managing Director

  • How Lightico helped Three significantly increase their Net Promoter Score (NPS) and reduce customer churn

    Barry Shields Head of Service Sales

  • Global Lending Services Selects Lightico to Digitize Loan Originations Process

    Dennis Morris Chief Operating Officer

  • Auto Lender Achieves 86% Faster Turnaround Time on Loan Servicing with Lightico

    Timothy Brown Regional Collection Manager

  • A1 Comms Selects Lightico as their Digitalization Partner to Boost Sales & Customer Satisfaction

    Matthew Way Head of Operations & Delivery

  • How Lightico helped BNP Paribas Personal Finance transform a typical service call into a visual sales experience

    Dominique Thibaut Director of French Market

  • Community Bank Achieves over 90% Completion Rate for New Accounts, Loan Waivers and More

    Erica Agundis New Account Supervisor

  • NatWest partnered with Vizolution to transform their telephony mortgage journey

  • NatWest has improved the efficiency of the process and Consent in which has led to a dramatic reduction in journey time from 27 days to 2 days in some instances

    Wendy Doughty Everyday Banking Customer Services

  • Happy State Bank Leverages Lightico To Support Their Customers Through COVID-19

    Mark G. Murray Vice President

  • Leading Mobile Operator Increases ARPU and Boosts Net Sales with Lightico

    Leading American Mobile Network VP Sales & Service

  • The use of Lightico has transformed the journey drastically reducing its length eliminating the use of paper and increasing the number of applications that agents can process on a daily basis

    Gustavo Santos Head of Products, CRM and Digital

  • GSK Captures Voice of Customer and Consent in 8 Minutes Using Lightico

    Vincent Atalese Manager of Operations
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