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24 Lightico Case Studies

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  • NatWest partnered with Vizolution to transform their telephony mortgage journey

  • The use of Lightico has transformed the journey drastically reducing its length eliminating the use of paper and increasing the number of applications that agents can process on a daily basis

    Gustavo Santos Head of Products, CRM and Digital

  • Captive Auto Lender slashes eContracting time in half and achieves 99% eSignature completion rate with Lightico

    Tim Smith Customer and Digital Interface Manager

  • Revolutionizing Insurance Sales with Compliant Digital Journeys and Unrivaled Customer Experience

    Agnès Bruhat Managing Director

  • Helping Skipton achieve 600% Growth in remote customer advisory meetings

    Claire Davey Director, Direct Distribution

  • Streamlining First Direct’s Mortgage Journey

  • GSK Captures Voice of Customer and Consent in 8 Minutes Using Lightico

    Vincent Atalese Manager of Operations

  • First Bank Completes Banking Journeys 98% Faster With Digital Completion

    Chris Bailey SVP & Chief Technology Officer

  • How Lightico helped Three significantly increase their Net Promoter Score (NPS) and reduce customer churn

    Barry Shields Head of Service Sales

  • Westlake Financial - Customer Case Study

    Brian Renfro CMO, SVP Collections

  • Auto Lender Achieves 86% Faster Turnaround Time on Loan Servicing with Lightico

    Timothy Brown Regional Collection Manager

  • How Lightico helped BNP Paribas Personal Finance transform a typical service call into a visual sales experience

    Dominique Thibaut Director of French Market

  • Happy State Bank Leverages Lightico To Support Their Customers Through COVID-19

    Mark G. Murray Vice President

  • A1 Comms Selects Lightico as their Digitalization Partner to Boost Sales & Customer Satisfaction

    Matthew Way Head of Operations & Delivery

  • Community Bank Achieves over 90% Completion Rate for New Accounts, Loan Waivers and More

    Erica Agundis New Account Supervisor
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