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24 Lightico Case Studies

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  • Happy State Bank Leverages Lightico To Support Their Customers Through COVID-19

    Mark G. Murray Vice President

  • Platinum Auto Finance Slashes its Time to Funding by 80% with Lightico

    Armando Hidalgo Director of Servicing

  • The use of Lightico has transformed the journey drastically reducing its length eliminating the use of paper and increasing the number of applications that agents can process on a daily basis

    Gustavo Santos Head of Products, CRM and Digital

  • First Bank Completes Banking Journeys 98% Faster With Digital Completion

    Chris Bailey SVP & Chief Technology Officer

  • How Lightico helped BNP Paribas Personal Finance transform a typical service call into a visual sales experience

    Dominique Thibaut Director of French Market

  • How Lightico helped O2 improve customer retention by 20%, reduced drop offs by 31% and improved customer satisfaction by 27%

  • NatWest partnered with Vizolution to transform their telephony mortgage journey

  • NatWest has improved the efficiency of the process and Consent in which has led to a dramatic reduction in journey time from 27 days to 2 days in some instances

    Wendy Doughty Everyday Banking Customer Services

  • Revolutionizing Insurance Sales with Compliant Digital Journeys and Unrivaled Customer Experience

    Agnès Bruhat Managing Director

  • Westlake Financial - Customer Case Study

    Brian Renfro CMO, SVP Collections

  • Auto Lender Achieves 86% Faster Turnaround Time on Loan Servicing with Lightico

    Timothy Brown Regional Collection Manager

  • Insurance Agency Leverages Lightico to Slash Turnaround Times by 80%

    Ann Wilson Agency Manager

  • Arrowhead BMW Switches to Lightico for 100% Secure and Streamlined eContracting and Document Collection

    Kim Roland Director of Finance

  • Community Bank Achieves over 90% Completion Rate for New Accounts, Loan Waivers and More

    Erica Agundis New Account Supervisor

  • Captive Auto Lender slashes eContracting time in half and achieves 99% eSignature completion rate with Lightico

    Tim Smith Customer and Digital Interface Manager
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