25 Lightico Testimonials

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  • “Since switching to Lightico’s Digital Completion Platform, eContracting is completed in minutes rather than days. Lightico is a truly agile and flexible company, working closely with the us as a real technology partner from implementation to support. We are also enjoying Lightico’s workflow product — it’s super simple to use, …

  • “Our business success is reliant on the speed and quality of service that we provide to dealers and their customers. Since implementing Lightico’s solution, we’ve been able to accelerate funding turnaround time thanks to automated workflows. This has enabled us to speed up the customer verification process and provide service …

  • "With Lightico, our agents are able to focus on helping our customers at every stage of the journey in a fast and efficient way. This is key to providing a great customer experience to help them keep their accounts in good standing."

  • "Since implementing Lightico’s solution, Platinum’s deal time has been slashed by 4 days and has enabled the services teams to be more efficient, resolving all customer requests immediately, so we can live up to our core value of putting customers first."

  • “We are proud of our close partnership with Lightico. Their technology has made an incredible impact on our operations, bottom line and customers. Our collaboration is anchored in the combination of a strong business relationship and their unparalleled technological capabilities. We look forward to driving more business growth together.”

  • “Lightico worked with us to understand the specific difficulties our customers were facing and then devised a solution to address these challenges. As a result, we have created a radically improved customer journey that is market-leading in the collections division in Brazil, and provided a unique way for our customers …

  • “Deploying Vizolution technology is an important step in BNPP Personal Finance’s full digital relationship strategy. Indeed, our ambition is to move from a ‘telephone-and-paper’-based company to a full digital value proposition offered to our clients today. Lightico's solution covers our needs, especially for insurance products, because it doesn’t need to …

  • “We are very proud of the introduction of Just Click – Notify & Upload. It has given our bereaved customers the ability to notify us and upload documents from the comfort of their own home, without the need to visit one of our branches."

  • “Lightico’s collaborative approach meant that we worked together every step of the way, from identifying the pain points to delivering the most agile solution. Lightico understood the needs of the bank and our customers and what we wanted to deliver."

  • “It’s been especially refreshing to see our older customers ask for us to mail them something and we can say, 'How about we just do it electronically right now on your phone?' Once we explain the possibility and how it works, it's great to see how someone who isn’t necessarily …

  • "I’ve been really impressed with the collaborative approach Lightico have taken, in particular taking the time to really understand our requirements and our business."

  • "We partnered with Lightico to improve the customer experience of our Retentions journey. Utilising their platform we launched MyView to give our agents all the tools they need to best serve our customers."

  • "As an agency, we want to ensure that we help our clients make the daunting process of Medicare Enrollment as smooth and easy as possible. With Lightico, we’ve been able to transform a usually frustrating, time-consuming process into simple, quick finger swipes. Our clients are happier than ever and our …

  • "Lightico streamlines everything. The mobile experience is absolutely fantastic and that’s really helped our overall level of customer satisfaction."

  • "We chose Lightico over DocuSign because of better technology and mobile experience and without reliance on an app. Client satisfaction has gone up while we’re also saving time internally. Lightico is easily one of the best vendors I deal with."