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"The Lexalytics Salience text analytics engine is a key tool for us in conjunction with our proprietary emotion metric this next evolution of functionality promises an even more comprehensive look into the conversations our customers’ customers are having."
“Leveraging textual post-call notations from contact centers helped us in developing more accurate predictive models, which are capable of spotting preventable churn signals as they develop, leaving enough recovery time for contact center and marketing teams to prevent churn.”
Talkwalker is an easy to use and incredibly powerful social media monitoring and analytics tool. It delivers high value insights in a user-friendly dashboard recommended by agencies and brands worldwide. …
Meltwater helps businesses drive growth and build brands. Meltwater's online intelligence platform analyzes billions of digital documents daily to extract precise, timely business insights that help more than 20,000 companies …
Luminoso is an enterprise software company creating and selling technology that empowers clients to understand, measure and act on large amounts of unstructured text across multiple channels. Luminoso enables global …
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