Lemon Business Solutions is a customer fanatical, solution-focused, group of contact centre professionals, whose passion is to help you solve your customer service headaches through combined resource, knowledge and expertise. All the bespoke service enables to integrate and work effectively across most third-party portals and systems. All the management reporting gives you full transparency of all of our activity, so you can be confident that your customers and your business are receiving a five-star service on each interaction.
"Lemon have not only enabled us to improve our customer experience, but has given us an invaluable insight into our call management. They were able to tailor a solution for us that includes an out of hours and an overflow service, which means that we never miss a call. We now have a sophisticated system in place, with the call agents at Lemon working as an extension of our own team.”
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