Webhelp is a global business process outsourcer (BPO), specialising in customer experience and payment management in addition to sales and marketing services across voice, social and digital channels. From 35 countries with a 50,000-strong team, their focus is on engineering performance improvements and delivering a real and lasting transformation in their clients’ operating models to generate financial advantage.
“We have asked the team to focus on Europe’s sunny destinations, such as Greece, Turkey and Croatia. By entrusting Webhelp with directly prospecting potential partners, we hope to offer good travel deals in countries from which Groupon has withdrawn due to its reorganization. I also hope that Webhelp will make it in markets that weren’t profitable to us until recently. If their help makes it possible for us to sufficiently reduce our commercial costs, especially when it comes to approaching smaller hotels in Europe, we will then be able to build up a fantastic base of travel deals to match our own ambition, namely that our customers primarily consult Groupon to discover the best deals available in every destination.”
Read Webhelp Reviews, Testimonials & Customer References from 5 real Webhelp customers.
Browse Webhelp Case Studies, Customer Success Stories, & Customer References from 7 businesses that use Webhelp.