Capita is a leading provider of business process services, driven by data, technology, and people. They are a purpose-led, responsible organisation. Every day the 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. They partner with all the clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.
“Within one month of using Optimize we saw a 54% increase in stopped fraudulent activity. I thought the reduction in chargebacks would take time, but we saw this reduction almost immediately, and we’ve continued to see a consistent amount of declined fraud every month since. Optimize enables us to be more proactive than ever before. We can make more informed decisions when managing rules, and even trial them before implementing on live data. Now we can tailor rules to determine whether or not to accept or reject transactions according to our risk appetite.”






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