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  • 4.7 / 5.0 (3721)
    Verified177+ References
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Read 72 Capita reviews and testimonials from customers, explore 125 case studies and customer success stories, and watch 4 customer videos to see why companies chose Capita as their undefined

Capita is a leading provider of business process services, driven by data, technology, and people. They are a purpose-led, responsible organisation. Every day the 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers. They partner with all the clients and provide the insight and technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler.

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Customer Rating Review Scorebased on 2545 reference ratings
4.7/5.0 (2545)

72Testimonials

  • "We now have a more efficient and cost-effective service where non-emergency calls are filtered out early in the process, leaving customer service operators free to focus on getting help to citizens when they need it most."

    Julie PocockCustomer Operations Manager
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125 Case Studies

  • An innovative solution to improve the availability and affordability of flood insurance, likely to benefit 350,000 households

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4 Customer Videos

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Additional Capita Information & Resources

Read Capita Reviews, Testimonials & Customer References from 72 real Capita customers.

Browse Capita Case Studies, Customer Success Stories, & Customer References from 125 businesses that use Capita.

Watch Capita Customer Videos to learn why 4 businesses chose Capita.

FeaturedCustomers has 1,805,238+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.