36 LeanTaaS Testimonials

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  • "iQueue for Operating Rooms takes OR block scheduling into the 21st century. It leverages OR case data and applies machine learning to ensure the best utility of OR time."

  • "Our average daily census is now in the mid 800s and we have not gone on diversion or refused transfers. Every surgery, every procedure, admission and direct admit is accommodated. We do not back up the OR, or the Cath lab. This is enabled by the tools we have from LeanTaaS because we can see where the potential roadblocks are in advance and act.”

  • “We will be in trouble without iQueue. iQueue has been a success here and we love you guys.”

  • "Before we implemented iQueue for Infusion Centers, our nurses were burnt out. They rarely had time for breaks – let alone lunch – and were concerned about patient safety in the daily chaos. Now, nurses not only get their well-deserved breaks, but feel more comfortable and confident in an environment that lacks the ‘feast or famine’ conditions to which they had become accustomed."

  • "It is such a powerful capability since it connects the dots between the data, the insight and sophisticated algorithms to provide actionable guidance to the front line."

  • “It will allow for very immediate – almost ‘live’ – access to usage data related to my block time in the OR and will let me see if I am effective in using the allotted time.”

  • "Hospital executives need access to historical and real-time data to inform a proactive approach to patient throughput. Operational leaders need a good understanding of patient demand and organizational bed capacity by level-of-care and specialty service. Frontline clinical teams need tools that provide situational awareness and drive standard work to decrease the cognitive load and chaos they navigate day-to-day. iQueue for Inpatient Flow checks all of these boxes. It has been an instrumental tool to facilitate smooth patient flow and hardwire daily operations across UCHealth."

  • "Our nurses love using the huddle report every morning because it gives us a really good indication for if we can take patients back early who arrive early, and for knowing where the day’s best opportunities are for handling add-ons. Our days run much smoother because we are really utilizing our time better."

  • "Since launching i-Queue in June 2020, we have been able to add additional appointment slots equaling increased revenue. Our waiting rooms have only a sprinkling of patients compared to pre-iQueue. We have seen a decrease in drug and infusion wait times. Nurses are now able to care for more patients in the same amount of time without feeling slammed during the historical “rush hour.” They are even able to step away for a midday lunch break which was hard to do prior to iQueue. The icing on the cake are the data reports that are available on a daily basis or on-demand."

  • "Before the pandemic, we knew we had to solve our problem of surgical case backlog. Then COVID-19 hit and suddenly we had to postpone 8,000 surgical cases. We took this opportunity to invest in technology, partnering with LeanTaaS to help us improve our OR capacity and provide surgeons with a tool that made OR time simple to view, access, and share. [iQueue] proved vital in navigating the aftermath of the return of surgical cases."

  • “Within less than two months, we saw remarkable improvements that surpassed our expectations. This rapid success is just the beginning – we have achieved even greater results as we’ve built on these early wins."

  • “It’s a very impressive amount of growth, and amount of volume we’ve added at this one infusion center, thanks to having the iQueue system in place.”

  • “Within one year of implementing iQueue, we were able to increase overall block utilization by 20% percent and primetime utilization by 4.8% and that’s with the 7% reduction in available rooms that indicates that we’re using our space a lot more efficiently.”

  • “The OR schedulers were needing to take time off due to lack of work. The case numbers did not decrease, but our efficiencies became so streamlined with the system that the cases were being booked in a more timely way.”

  • "I don’t think I’ve done an overbook so far. This has had a very positive impact on our infusion centers, our staff, and our patients."