36 LeanTaaS Testimonials

“iQueue helped the schedulers so much that the charge nurses thought the phones were broken!”

"We took two years of historical data and pumped that into the analytic engine as well as operating constraints, how many infusion chairs are available, the hours when the chairs are open and the staff that’s available and that’s translated into mathematical equations into iQueue and out comes as a production schedule."

“Within one year of implementing iQueue, we were able to increase overall block utilization by 20% percent and primetime utilization by 4.8% and that’s with the 7% reduction in available rooms that indicates that we’re using our space a lot more efficiently.”

"Before we implemented iQueue for Infusion Centers, our nurses were burnt out. They rarely had time for breaks – let alone lunch – and were concerned about patient safety in the daily chaos. Now, nurses not only get their well-deserved breaks, but feel more comfortable and confident in an environment that lacks the ‘feast or famine’ conditions to which they had become accustomed."

"It is such a powerful capability since it connects the dots between the data, the insight and sophisticated algorithms to provide actionable guidance to the front line."

“It will allow for very immediate – almost ‘live’ – access to usage data related to my block time in the OR and will let me see if I am effective in using the allotted time.”

"Hospital executives need access to historical and real-time data to inform a proactive approach to patient throughput. Operational leaders need a good understanding of patient demand and organizational bed capacity by level-of-care and specialty service. Frontline clinical teams need tools that provide situational awareness and drive standard work to decrease the cognitive load and chaos they navigate day-to-day. iQueue for Inpatient Flow checks all of these boxes. It has been an instrumental tool to facilitate smooth patient flow and hardwire daily operations across UCHealth."

"The real-time transparency into daily staffing needs and resources that LeanTaaS provides has enabled us to become more nimble. We now send staff to where patients are and move patients less to ensure the best care experience for each patient.”

"iQueue is a far more scientific way of managing OR capacity and creating access to OR time, accountability for block time, and transparency into operating metrics. The changes to our core processes for release and request, block rightsizing, and transparency into the metrics is exactly what we needed. This is the future of OR capacity management."

“Within less than two months, we saw remarkable improvements that surpassed our expectations. This rapid success is just the beginning – we have achieved even greater results as we’ve built on these early wins."

"I knew that using artificial intelligence and machine learning solutions, the point of iQueue was to solve for empty ORs and match with surgeons looking for block time. It seemed apples to apples with what we were trying to do with the technological support and foundation that we needed to scale and continue."

"Engaging LeanTaaS was an important step in improving OR utilization throughout Baptist Health hospitals. We received real, worthwhile results from our investment in LeanTaaS and alignment of people and processes. Improving our OR operations translates to surgical growth, engaged providers, and improved patient care, all of which are helping us achieve our organizational goals."

"Our nurses love using the huddle report every morning because it gives us a really good indication for if we can take patients back early who arrive early, and for knowing where the day’s best opportunities are for handling add-ons. Our days run much smoother because we are really utilizing our time better."

"We’ve seen great success using the iQueue product to enable our operations and process improvement teams to drive visibility and action across the health system."

"Our utilization curve shows we were level loading after [implementing iQueue]. We were able to unlock the capacity to help deal with unexpected delays and add-ons. Our nursing team felt there was the ability to rest and plan out their days and take a lunch break. It was a huge satisfier for employees and patients."