36 LeanTaaS Testimonials

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  • "Hospital executives need access to historical and real-time data to inform a proactive approach to patient throughput. Operational leaders need a good understanding of patient demand and organizational bed capacity by level-of-care and specialty service. Frontline clinical teams need tools that provide situational awareness and drive standard work to decrease …

  • "Since launching i-Queue in June 2020, we have been able to add additional appointment slots equaling increased revenue. Our waiting rooms have only a sprinkling of patients compared to pre-iQueue. We have seen a decrease in drug and infusion wait times. Nurses are now able to care for more patients …

  • “We will be in trouble without iQueue. iQueue has been a success here and we love you guys.”

  • "We were very pleased with how fast we were able to implement iQueue for Infusion Centers and see a difference. We see lots of happier patients because things are happening on-time."

  • "Our average daily census is now in the mid 800s and we have not gone on diversion or refused transfers. Every surgery, every procedure, admission and direct admit is accommodated. We do not back up the OR, or the Cath lab. This is enabled by the tools we have from …

  • "Engaging LeanTaaS was an important step in improving OR utilization throughout Baptist Health hospitals. We received real, worthwhile results from our investment in LeanTaaS and alignment of people and processes. Improving our OR operations translates to surgical growth, engaged providers, and improved patient care, all of which are helping us …

  • "We really needed to create access to the OR. Exchange went above and beyond our prior manual process, it gave transparency to open OR time, it eliminated a lot of the back and forth phone calls and it gave us flexibility to create open time that wasn’t previously available. When …

  • “It’s a very impressive amount of growth, and amount of volume we’ve added at this one infusion center, thanks to having the iQueue system in place.”

  • “Within one year of implementing iQueue, we were able to increase overall block utilization by 20% percent and primetime utilization by 4.8% and that’s with the 7% reduction in available rooms that indicates that we’re using our space a lot more efficiently.”

  • "The real-time transparency into daily staffing needs and resources that LeanTaaS provides has enabled us to become more nimble. We now send staff to where patients are and move patients less to ensure the best care experience for each patient.”

  • "Before the pandemic, we knew we had to solve our problem of surgical case backlog. Then COVID-19 hit and suddenly we had to postpone 8,000 surgical cases. We took this opportunity to invest in technology, partnering with LeanTaaS to help us improve our OR capacity and provide surgeons with a …

  • “We’ve seen tremendous success and kept our wait times under 10 minutes while increasing patient volumes by using iQueue for Infusion Centers, including the executive summary feature.”

  • "iQueue for Operating Rooms takes OR block scheduling into the 21st century. It leverages OR case data and applies machine learning to ensure the best utility of OR time."

  • "Before we implemented iQueue for Infusion Centers, our nurses were burnt out. They rarely had time for breaks – let alone lunch – and were concerned about patient safety in the daily chaos. Now, nurses not only get their well-deserved breaks, but feel more comfortable and confident in an environment …

  • "It is such a powerful capability since it connects the dots between the data, the insight and sophisticated algorithms to provide actionable guidance to the front line."