36 LeanTaaS Testimonials

"I knew that using artificial intelligence and machine learning solutions, the point of iQueue was to solve for empty ORs and match with surgeons looking for block time. It seemed apples to apples with what we were trying to do with the technological support and foundation that we needed to scale and continue."

"Before the pandemic, we knew we had to solve our problem of surgical case backlog. Then COVID-19 hit and suddenly we had to postpone 8,000 surgical cases. We took this opportunity to invest in technology, partnering with LeanTaaS to help us improve our OR capacity and provide surgeons with a tool that made OR time simple to view, access, and share. [iQueue] proved vital in navigating the aftermath of the return of surgical cases."

“Exchange has made the surgeons happy, and we’re getting patients in faster, so it has increased surgeon satisfaction, increased patient satisfaction, and has made the whole scheduling process outside of normal block time smoother. It has fixed so many problems and streamlined our systems so much.”

"iQueue for Operating Rooms takes OR block scheduling into the 21st century. It leverages OR case data and applies machine learning to ensure the best utility of OR time."

"Before we implemented iQueue for Infusion Centers, our nurses were burnt out. They rarely had time for breaks – let alone lunch – and were concerned about patient safety in the daily chaos. Now, nurses not only get their well-deserved breaks, but feel more comfortable and confident in an environment that lacks the ‘feast or famine’ conditions to which they had become accustomed."

"It is such a powerful capability since it connects the dots between the data, the insight and sophisticated algorithms to provide actionable guidance to the front line."

“It will allow for very immediate – almost ‘live’ – access to usage data related to my block time in the OR and will let me see if I am effective in using the allotted time.”

"Hospital executives need access to historical and real-time data to inform a proactive approach to patient throughput. Operational leaders need a good understanding of patient demand and organizational bed capacity by level-of-care and specialty service. Frontline clinical teams need tools that provide situational awareness and drive standard work to decrease the cognitive load and chaos they navigate day-to-day. iQueue for Inpatient Flow checks all of these boxes. It has been an instrumental tool to facilitate smooth patient flow and hardwire daily operations across UCHealth."

“Within less than two months, we saw remarkable improvements that surpassed our expectations. This rapid success is just the beginning – we have achieved even greater results as we’ve built on these early wins."

“Our infusion department experienced improvements in patient workflow with the initial implementation of our scheduling template. We were able to slow down midday volume peaks & uneven volume surges throughout the day. As a result, the steady flow of patient arrivals throughout the day has provided more opportunities to cultivate the nurse/patient relationship.”

"The [iQueue] platform itself has been tremendously valuable, but it’s really linked up with the work that’s been done by the team, together with the support of LeanTaaS. [iQueue will] allow us to manage our staff and volume in our existing sites, but then across the different centers. Imagine being able to move patients from one location in Maryland to another, because it’s convenient for them and you have capacity there."

“If you don’t know the secret to increasing your surgical volume, I’ll let you in on it – it’s having a relationship with your provider office surgery schedulers, and making their lives easier. With iQueue, they bring their cases to my hospital because they know time is available, they can request it online, and don’t have to make any phone calls.”