36 LeanTaaS Testimonials

"iQueue for Operating Rooms takes OR block scheduling into the 21st century. It leverages OR case data and applies machine learning to ensure the best utility of OR time."

“Within one year of implementing iQueue, we were able to increase overall block utilization by 20% percent and primetime utilization by 4.8% and that’s with the 7% reduction in available rooms that indicates that we’re using our space a lot more efficiently.”

"The [iQueue] platform itself has been tremendously valuable, but it’s really linked up with the work that’s been done by the team, together with the support of LeanTaaS. [iQueue will] allow us to manage our staff and volume in our existing sites, but then across the different centers. Imagine being able to move patients from one location in Maryland to another, because it’s convenient for them and you have capacity there."

"I knew that using artificial intelligence and machine learning solutions, the point of iQueue was to solve for empty ORs and match with surgeons looking for block time. It seemed apples to apples with what we were trying to do with the technological support and foundation that we needed to scale and continue."

"We really needed to create access to the OR. Exchange went above and beyond our prior manual process, it gave transparency to open OR time, it eliminated a lot of the back and forth phone calls and it gave us flexibility to create open time that wasn’t previously available. When we had new surgeons join, we were able to get them time. Collect was telling us the same story, but in a way that was more surgeon-focused. It helped us directionally decide what worked best for the OR schedule."

"I don’t think I’ve done an overbook so far. This has had a very positive impact on our infusion centers, our staff, and our patients."

“We will be in trouble without iQueue. iQueue has been a success here and we love you guys.”

“It’s quite miraculous to me that we had this increase in patient volume at a time when we were having to go through all of the COVID restrictions.”

"Before we implemented iQueue for Infusion Centers, our nurses were burnt out. They rarely had time for breaks – let alone lunch – and were concerned about patient safety in the daily chaos. Now, nurses not only get their well-deserved breaks, but feel more comfortable and confident in an environment that lacks the ‘feast or famine’ conditions to which they had become accustomed."

"It is such a powerful capability since it connects the dots between the data, the insight and sophisticated algorithms to provide actionable guidance to the front line."

“It will allow for very immediate – almost ‘live’ – access to usage data related to my block time in the OR and will let me see if I am effective in using the allotted time.”

"Hospital executives need access to historical and real-time data to inform a proactive approach to patient throughput. Operational leaders need a good understanding of patient demand and organizational bed capacity by level-of-care and specialty service. Frontline clinical teams need tools that provide situational awareness and drive standard work to decrease the cognitive load and chaos they navigate day-to-day. iQueue for Inpatient Flow checks all of these boxes. It has been an instrumental tool to facilitate smooth patient flow and hardwire daily operations across UCHealth."

"Since launching i-Queue in June 2020, we have been able to add additional appointment slots equaling increased revenue. Our waiting rooms have only a sprinkling of patients compared to pre-iQueue. We have seen a decrease in drug and infusion wait times. Nurses are now able to care for more patients in the same amount of time without feeling slammed during the historical “rush hour.” They are even able to step away for a midday lunch break which was hard to do prior to iQueue. The icing on the cake are the data reports that are available on a daily basis or on-demand."

"Before the pandemic, we knew we had to solve our problem of surgical case backlog. Then COVID-19 hit and suddenly we had to postpone 8,000 surgical cases. We took this opportunity to invest in technology, partnering with LeanTaaS to help us improve our OR capacity and provide surgeons with a tool that made OR time simple to view, access, and share. [iQueue] proved vital in navigating the aftermath of the return of surgical cases."

"We were very pleased with how fast we were able to implement iQueue for Infusion Centers and see a difference. We see lots of happier patients because things are happening on-time."