"Hospital executives need access to historical and real-time data to inform a proactive approach to patient throughput. Operational leaders need a good understanding of patient demand and organizational bed capacity by level-of-care and specialty service. Frontline clinical teams need tools that provide situational awareness and drive standard work to decrease …

"We’ve seen great success using the iQueue product to enable our operations and process improvement teams to drive visibility and action across the health system."

"Our average daily census is now in the mid 800s and we have not gone on diversion or refused transfers. Every surgery, every procedure, admission and direct admit is accommodated. We do not back up the OR, or the Cath lab. This is enabled by the tools we have from …

"We really needed to create access to the OR. Exchange went above and beyond our prior manual process, it gave transparency to open OR time, it eliminated a lot of the back and forth phone calls and it gave us flexibility to create open time that wasn’t previously available. When …

“It’s a very impressive amount of growth, and amount of volume we’ve added at this one infusion center, thanks to having the iQueue system in place.”

"Since launching i-Queue in June 2020, we have been able to add additional appointment slots equaling increased revenue. Our waiting rooms have only a sprinkling of patients compared to pre-iQueue. We have seen a decrease in drug and infusion wait times. Nurses are now able to care for more patients …

"Before the pandemic, we knew we had to solve our problem of surgical case backlog. Then COVID-19 hit and suddenly we had to postpone 8,000 surgical cases. We took this opportunity to invest in technology, partnering with LeanTaaS to help us improve our OR capacity and provide surgeons with a …

"Engaging LeanTaaS was an important step in improving OR utilization throughout Baptist Health hospitals. We received real, worthwhile results from our investment in LeanTaaS and alignment of people and processes. Improving our OR operations translates to surgical growth, engaged providers, and improved patient care, all of which are helping us …

"The real-time transparency into daily staffing needs and resources that LeanTaaS provides has enabled us to become more nimble. We now send staff to where patients are and move patients less to ensure the best care experience for each patient.”

"iQueue is a far more scientific way of managing OR capacity and creating access to OR time, accountability for block time, and transparency into operating metrics. The changes to our core processes for release and request, block rightsizing, and transparency into the metrics is exactly what we needed. This is …

“iQueue helped the schedulers so much that the charge nurses thought the phones were broken!”

"We were very pleased with how fast we were able to implement iQueue for Infusion Centers and see a difference. We see lots of happier patients because things are happening on-time."

"The [iQueue] platform itself has been tremendously valuable, but it’s really linked up with the work that’s been done by the team, together with the support of LeanTaaS. [iQueue will] allow us to manage our staff and volume in our existing sites, but then across the different centers. Imagine being …

"I knew that using artificial intelligence and machine learning solutions, the point of iQueue was to solve for empty ORs and match with surgeons looking for block time. It seemed apples to apples with what we were trying to do with the technological support and foundation that we needed to …

"The real-time transparency into daily staffing needs and resources that LeanTaaS provides has enabled us to become more nimble. We now send staff to where patients are and move patients less to ensure the best care experience for each patient."