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“Our infusion department experienced improvements in patient workflow with the initial implementation of our scheduling template. We were able to slow down midday volume peaks & uneven volume surges throughout the day. As a result, the steady flow of patient arrivals throughout the day has provided more opportunities to cultivate …
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“iQueue helped the schedulers so much that the charge nurses thought the phones were broken!”
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“If you don’t know the secret to increasing your surgical volume, I’ll let you in on it – it’s having a relationship with your provider office surgery schedulers, and making their lives easier. With iQueue, they bring their cases to my hospital because they know time is available, they can …
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“We will be in trouble without iQueue. iQueue has been a success here and we love you guys.”
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“It’s quite miraculous to me that we had this increase in patient volume at a time when we were having to go through all of the COVID restrictions.”
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"I knew that using artificial intelligence and machine learning solutions, the point of iQueue was to solve for empty ORs and match with surgeons looking for block time. It seemed apples to apples with what we were trying to do with the technological support and foundation that we needed to …
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“We’ve seen tremendous success and kept our wait times under 10 minutes while increasing patient volumes by using iQueue for Infusion Centers, including the executive summary feature.”
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"Our nurses love using the huddle report every morning because it gives us a really good indication for if we can take patients back early who arrive early, and for knowing where the day’s best opportunities are for handling add-ons. Our days run much smoother because we are really utilizing …
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"The real-time transparency into daily staffing needs and resources that LeanTaaS provides has enabled us to become more nimble. We now send staff to where patients are and move patients less to ensure the best care experience for each patient.”
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"Our average daily census is now in the mid 800s and we have not gone on diversion or refused transfers. Every surgery, every procedure, admission and direct admit is accommodated. We do not back up the OR, or the Cath lab. This is enabled by the tools we have from …
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"I don’t think I’ve done an overbook so far. This has had a very positive impact on our infusion centers, our staff, and our patients."
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"Our utilization curve shows we were level loading after [implementing iQueue]. We were able to unlock the capacity to help deal with unexpected delays and add-ons. Our nursing team felt there was the ability to rest and plan out their days and take a lunch break. It was a huge …
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"We’ve seen great success using the iQueue product to enable our operations and process improvement teams to drive visibility and action across the health system."
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"As the healthcare environment continues to rapidly evolve, we must pivot to better meet the needs and expectations of those we serve as well as our own caregivers and healthcare providers. Data transparency and proactive data-driven decision making needs to be at the forefront of everything we do. LeanTaaS provides …
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“Within less than two months, we saw remarkable improvements that surpassed our expectations. This rapid success is just the beginning – we have achieved even greater results as we’ve built on these early wins."