"iQueue is a far more scientific way of managing OR capacity and creating access to OR time, accountability for block time, and transparency into operating metrics. The changes to our core processes for release and request, block rightsizing, and transparency into the metrics is exactly what we needed. This is …

"Hospital executives need access to historical and real-time data to inform a proactive approach to patient throughput. Operational leaders need a good understanding of patient demand and organizational bed capacity by level-of-care and specialty service. Frontline clinical teams need tools that provide situational awareness and drive standard work to decrease …

“Within less than two months, we saw remarkable improvements that surpassed our expectations. This rapid success is just the beginning – we have achieved even greater results as we’ve built on these early wins."

"Engaging LeanTaaS was an important step in improving OR utilization throughout Baptist Health hospitals. We received real, worthwhile results from our investment in LeanTaaS and alignment of people and processes. Improving our OR operations translates to surgical growth, engaged providers, and improved patient care, all of which are helping us …

"We really needed to create access to the OR. Exchange went above and beyond our prior manual process, it gave transparency to open OR time, it eliminated a lot of the back and forth phone calls and it gave us flexibility to create open time that wasn’t previously available. When …

“The OR schedulers were needing to take time off due to lack of work. The case numbers did not decrease, but our efficiencies became so streamlined with the system that the cases were being booked in a more timely way.”

"We took two years of historical data and pumped that into the analytic engine as well as operating constraints, how many infusion chairs are available, the hours when the chairs are open and the staff that’s available and that’s translated into mathematical equations into iQueue and out comes as a …

"Our utilization curve shows we were level loading after [implementing iQueue]. We were able to unlock the capacity to help deal with unexpected delays and add-ons. Our nursing team felt there was the ability to rest and plan out their days and take a lunch break. It was a huge …

"The real-time transparency into daily staffing needs and resources that LeanTaaS provides has enabled us to become more nimble. We now send staff to where patients are and move patients less to ensure the best care experience for each patient."

“iQueue is an indispensable tool, allowing me to monitor surgeries across our busy practice. Its smart design simplifies our workflows and makes surgeons’ lives easier.”

“We’ve seen tremendous success and kept our wait times under 10 minutes while increasing patient volumes by using iQueue for Infusion Centers, including the executive summary feature.”

“Exchange has made the surgeons happy, and we’re getting patients in faster, so it has increased surgeon satisfaction, increased patient satisfaction, and has made the whole scheduling process outside of normal block time smoother. It has fixed so many problems and streamlined our systems so much.”

“Within one year of implementing iQueue, we were able to increase overall block utilization by 20% percent and primetime utilization by 4.8% and that’s with the 7% reduction in available rooms that indicates that we’re using our space a lot more efficiently.”

“We will be in trouble without iQueue. iQueue has been a success here and we love you guys.”

“It’s quite miraculous to me that we had this increase in patient volume at a time when we were having to go through all of the COVID restrictions.”