“Chatbots will continue to grow and become the leading mode of inbound lead generation. SMS & WhatsApp bots will start to disrupt some specific industries like real estate, insurance, and retail.”
“What’s really going to be effective as a SaaS marketing strategy in 2020 is leveraging review sites for your own marketing efforts. That means building out profiles, seeking out reviews, and potentially spending for advertising on one or all of these review websites.”












