“Before Lattice, we found that if a manager only meets with their employee once a month, there is a 75% chance their direct report is dissatisfied, We worked those findings into our manager training program to ensure everyone understood that one-on-ones are essential, but Lattice helped tee us up to successfully hold managers accountable.”
"Whether in a department of one or a small team, I’ve spent most of my career doing more with less. So my motto is simple: automate, delegate, eliminate. Lattice lets us do all three."
“We were really trying to encourage people to join us for learning events, to get involved and invested in their own development."
"One of the greatest benefits of Lattice is the ability to funnel this information upward and do so in an aggregated way, where the answers are anonymized so employees can provide their true feelings and feel safe doing it."
"We had zero insight into what manager to employee communication was like before Lattice. Now we have an understanding of how good our managers are."
“As a company committed to empowering entrepreneurs around the world, one of our core values is 'Be an owner' and so it’s exciting to have a scalable tool like Lattice Grow to enable employees to own their performance and career.”
"We've gotten to the stage where we have 700 people across the globe that have never met each other, but still care about each other and work with each other in spite of that, for us, that is the meaning of culture."
"We did an initial push for it, but it's become organic, We're coaches, so it's only natural for us to give each other high-fives and props when we do a good job. But the private notes function is really useful for the managers. One lead recently told me, 'If a person is late to a meeting, I can make a private note for myself using that feature.' It's allowing managers to do their job better through those historical references."
"We were using a fully manual process that required us to copy over questions to individualized documents that we would share with individual employees, Personalizing each document was a slow and time-consuming process, and then we had to send them out and make sure that the privacy settings were right for each one."
"Lattice has driven us to have more robust conversations about how we look at performance and rewards, as well as what factors should impact those decisions."
“In a few weeks, we’re rolling out the tool to our whole company as a beta test. This rollout is our chance to make sure the tool not only resonates with our employees but also gives all of our employees the level of transparency and accountability that we’re looking for.”
"Lattice’s calibration capability has made a huge impact. This was important for Cruise to maintain fairness and make sure all of our managers are aligned along a defined set of criteria for evaluating their reports. The willingness for the Lattice team to listen to us when we have a feature request and being able to act so quickly, it just continues to impress me."
"Direct communication is just the norm here at Cruise. I think it has to be that way with how fast we move and the work we have to do. We need to be able to say what we need to say. We’re trying to reinforce the culture of everyday feedback throughout the year, and Lattice provides great tools to facilitate that."
“With Lattice, we found the opportunity to maintain a pulse on how employees are feeling across all our locations while keeping them engaged and focused on their growth and development.”
"I would tell other HR professionals. if you’re working on performance strategies with senior leadership just get Lattice. It will solve everything. Literally.”