“We needed a solution that would make best practice people programmes achievable even with a lean people team. Lattice has given us an enterprise-grade people strategy that aligns every part of the business on the achievement of our shared goals."
"It was a little bit of a start-up mentality before, so we've really been trying to utilize Lattice as a way to mature the organization with a thoughtful performance management program."
"With Lattice, we’ve built a platform that supports great leadership and allows us to be exceptional at all things people."
“We've seen completion rates for performance reviews increase over time — cycle upon cycle — because of Lattice."
"I'm getting ready to reply back to an individual today and say, ‘Hey, because of your feedback, here's what we're going to do. So be looking for this change.’ I love Lattice because it gives us that latitude to do those things."
“And there’s this ‘bank vs. credit union’ dynamic that doesn’t make some people happy.”
"Lattice not only gave us access to the features we needed, but it also made it easier to track completion progress by reviewer and reviewee, which was a previous pain point of our HRIS. Employees who had been with Shippo for previous review cycles quickly recognized the ease of use Lattice provides."
"Lattice has enabled us to empower and connect managers and team members in ways that weren’t possible before. This has resulted in much more impactful conversations, helping everyone to thrive."
“Lattice is an all-encompassing solution that provides us with the tools we need to understand the connection between performance and engagement."
"We did an initial push for it, but it's become organic, We're coaches, so it's only natural for us to give each other high-fives and props when we do a good job. But the private notes function is really useful for the managers. One lead recently told me, 'If a person is late to a meeting, I can make a private note for myself using that feature.' It's allowing managers to do their job better through those historical references."
"We were using a fully manual process that required us to copy over questions to individualized documents that we would share with individual employees, Personalizing each document was a slow and time-consuming process, and then we had to send them out and make sure that the privacy settings were right for each one."
“I don't know what we would do without Lattice, honestly. How do you collect five different people's feedback, the manager’s feedback, the employees’ feedback for the manager, and put it all in one place? Before Lattice, we didn't do it because we couldn't do it.”
“Give me something right out of box that’s not going to require a lot of training and that people are going to adapt to pretty quickly Lattice absolutely fit that requirement.”
“It just snowballed. People use it as their organization tool and even access it on their phones to add a topic for a meeting so they don't forget it for the following week.”
“People understand our company values a lot more in depth now, which was one of the most surprising benefits of Lattice, Our values are not just buzzwords anymore. People understand what each of them means and how to live and breathe them through their roles.”