255 Laserfiche Testimonials

“What used to take a minimum of a week can now be done in minutes. We had 25 signed contracts in the first 2 days of introducing this process, with about 1 hour of staff time to process all of them.”

“We receive thousands of calls from clients anxious to know if we can help, These kinds of calls were hard for our staff to field since we had over 25,000 active applications stored in filing cabinets. We knew that automating our application approval process would make us more efficient and accelerate our ability to help households in need.”

“We provided that criteria upfront through the chatbot, so that people would get immediate feedback — they could respond to these questions and realize they were or were not qualified without having to wait long after they submitted all of their information.”

“With the improvements that we’ve made in our technology and processes, we’ve also raised the bar for ourselves.”

“Laserfiche is the automation engine behind a lot of the tools or applications that we’re using which don’t have a good user interface to do the things we need to do."

“With this integration we’re able to save staff time by automating notes and data entry, plus assist our external IDOC partners by enabling auto-filling of publicly available information on forms as they are filling them out.”

“We have to have compliance by design. This approach enables us to save time because the systems and processes we now use will automatically ensure compliance.”

“Laserfiche is not only a tool that will allow us to keep control of documents, maintain traceability and comply with the rules and archival standards of Colombia, but it also provides a platform that will allow us to automate business processes across the company.”

“Cycle times from when invoices were received reached up to 72 hours. We needed to optimize the process and reduce cycle time.”

“Any system we looked at was either too costly, not customizable enough, not user friendly, or not cloud based.”

“The program holds staff accountable and offers them a checklist at the same time — empowering them to complete the 200-plus tasks that are necessary for each event and performance.”

“The whole user experience was quick and easy, and members are kept up to date with emails through the whole thing. There are a lot of automatic verifications happening, and there were hundreds of applications. There were still some manual validations, but staff were not overwhelmed by them as they would have been had we not created this solution.”

“Once you understand the capabilities of Laserfiche, you can utilize it for much more than the original use case."

“Errors would occur, and I would have to track down which files didn’t transfer properly and why they didn’t transfer. I would also have to go in and fix data. That was enormously frustrating."

“Laserfiche is a visionary partner whose robust content services platform advances our digital transformation.”