“Trying to really understand how the different departments interrelate and how their processes flow from one area to another is really important. Also important: finding ways to be more transparent with all the information that we hold in the department.”

“Now, we’re able to use the same data, so when our associates enter information about a lead or a prospect, it’s still available as they transition to a client.”

“Laserfiche was a great fit for Bergen Community College’s needs since it enabled students to better manage their academic progress.”

“Laserfiche allowed us to tackle problems and solve them in ways that I don’t think would have been possible otherwise."

“We created a Laserfiche form that pulls budget purpose numbers and auto-populates the necessary information from another system, which then brings in the fiscal officer that’s responsible for that budget number."

“Prior to using the forms, we would get requests that were very unstructured, and there might be a lot of follow-up questions to find out, for instance, what reports someone needed, or what we could to do provide support."

“As a few hundred acres of new land came under our management, I could see a paperwork tsunami coming.”

“We’re utilizing Laserfiche for what it’s good at, which is routing information, filing it into a system that makes it easy to search, easy to retrieve and easy to maintain with retention guidelines."

“We have roughly 90 different active workflows running to the tune of about 1,500 times per day. We have about 60 different production forms, and nearly every single bank employee uses Laserfiche as part of their job.”

“Previously, information was siloed, and people could not access information from other departments. We felt we needed a high-level strategy to change that and bring the organization into the future."

“My background is in records management, however, Engineering is my biggest client at the company. They want to do things that make their life easier. And for a lot of that, there is Laserfiche.”

“These range from client onboarding to risk and compliance, to appointments and resignations. Everything we can think of — whether it involves integration, or it is a simple or complex solution — Laserfiche can do it.”

“With Laserfiche, we simplified our forms templates as well, so we went from around 70 different templates down to three. That makes any changes and testing that needs to be done a lot simpler and faster.”

“One of those is our ERP and of course there’s Office 365, and I would put Laserfiche right up there with those systems. We deal with a lot of confidential information and we have complex recordkeeping requirements, and now it is becoming our workflow orchestration engine. It’s one of the …

“One of the things that I like about Laserfiche is that we are creating a technology demarcation point-slash-security boundary from all other stuff that’s in the cloud. Now that we have set up Microsoft Entra SSO authentication and some of the foundational pieces with Laserfiche, we feel secure and safe …