255 Laserfiche Testimonials

“What used to take a minimum of a week can now be done in minutes. We had 25 signed contracts in the first 2 days of introducing this process, with about 1 hour of staff time to process all of them.”

“We receive thousands of calls from clients anxious to know if we can help, These kinds of calls were hard for our staff to field since we had over 25,000 active applications stored in filing cabinets. We knew that automating our application approval process would make us more efficient and accelerate our ability to help households in need.”

“We provided that criteria upfront through the chatbot, so that people would get immediate feedback — they could respond to these questions and realize they were or were not qualified without having to wait long after they submitted all of their information.”

“Laserfiche allowed us to tackle problems and solve them in ways that I don’t think would have been possible otherwise."

“We created a Laserfiche form that pulls budget purpose numbers and auto-populates the necessary information from another system, which then brings in the fiscal officer that’s responsible for that budget number."

“Prior to using the forms, we would get requests that were very unstructured, and there might be a lot of follow-up questions to find out, for instance, what reports someone needed, or what we could to do provide support."

“As a few hundred acres of new land came under our management, I could see a paperwork tsunami coming.”

“We’re utilizing Laserfiche for what it’s good at, which is routing information, filing it into a system that makes it easy to search, easy to retrieve and easy to maintain with retention guidelines."

“We have roughly 90 different active workflows running to the tune of about 1,500 times per day. We have about 60 different production forms, and nearly every single bank employee uses Laserfiche as part of their job.”

“Previously, information was siloed, and people could not access information from other departments. We felt we needed a high-level strategy to change that and bring the organization into the future."

“My background is in records management, however, Engineering is my biggest client at the company. They want to do things that make their life easier. And for a lot of that, there is Laserfiche.”

“These range from client onboarding to risk and compliance, to appointments and resignations. Everything we can think of — whether it involves integration, or it is a simple or complex solution — Laserfiche can do it.”

“With Laserfiche, we simplified our forms templates as well, so we went from around 70 different templates down to three. That makes any changes and testing that needs to be done a lot simpler and faster.”

“One of those is our ERP and of course there’s Office 365, and I would put Laserfiche right up there with those systems. We deal with a lot of confidential information and we have complex recordkeeping requirements, and now it is becoming our workflow orchestration engine. It’s one of the essential tools that all of us use on a daily basis and could not function without.”

“One of the things that I like about Laserfiche is that we are creating a technology demarcation point-slash-security boundary from all other stuff that’s in the cloud. Now that we have set up Microsoft Entra SSO authentication and some of the foundational pieces with Laserfiche, we feel secure and safe enough to do more.”