255 Laserfiche Testimonials

“Laserfiche helps fulfill those needs with backend work and helps staff complete transactions that were historically done in person. We’re doing it much more easily in a more virtual environment today.”

“Montgomery County Hospital District employees were using Laserfiche before COVID, but we’ve found that Laserfiche made it so much easier to work from home and maintain HIPAA compliance, and protect privacy for ambulance patients, If COVID-19 had hit six months ago, we would have had to ramp up a lot faster, and things would have been a lot more chaotic. We’re grateful that we had begun our business process automation and electronic forms initiatives with Laserfiche at the time that we did.”

“As a city, we have buildings that are very, very widely spaced. Previously, supervisors might have to come all the way across town to look at paper applications. Being able to view applications from their desks is a tremendous time saver.”

"We have staff retiring, and that previously meant information and institutional knowledge would be lost. Having everything in Laserfiche provides that single repository that everyone is familiar with. If we use Laserfiche for forms and processes, our staff will be comfortable using them."

"Document sharing, document storage, and the ability to automate processes are important for us as we expand our program. Finding a way to operate in an efficient manner, with processes as automated as possible, was what led us down the road to adopting an ECM solution. Once we saw how Laserfiche improved efficiency and gave us access to specific data points, we decided that we would like for each department to start to operate within Laserfiche, using the program for any tasks that could be automated or would benefit from some type of workflow."

"The district is regarded for our innovative approach to providing a holistic, well-rounded education to students in the region. Our mission, values and vision are really centered on putting the child first while recognizing opportunities for improvement and advancement. One of our long-term goals as a district was to invest in programs and technology to benefit the students and to strengthen our digital capabilities for years to come."

"Before using Laserfiche, our patients were instructed to come into the office early to fill out their new patient packet, and bring their license, insurance card — just all these pieces of paper. They’re filling out demographic information, financial information, etc. They would sit out in the lobby for about 10 to 15 minutes, sometimes longer, to fill out that paperwork."

"Within a few weeks of our system going live, Laserfiche helped us achieve continuous improvements in our work environment, performance and productivity — impacting day-to-day business and aligning with our company values."

"Everything is managed electronically in Laserfiche. Admissions letters are automatically sent out to the student and all documents are archived in Laserfiche. We’re also able to go back and audit the workflows, to see what actions were taken and when. We saw what was possible at the conference, and just kept coming up with more ideas from there."

"The initial idea was to have files stored electronically. Although our campus is fairly compact, many of the student service departments are spread throughout different buildings. There was a lot of singular paper files moving between one office or another, making it difficult to track down at times."

“The finance department had a process to collect eight different documents, twice a year from each of our 41 schools. It was a time-consuming task and often required a staff member to search through emails, open attachments, rename and save files."

"With Laserfiche, we can develop and assign tasks regardless of location, share that information easily across branches and automate notifications, and know exactly where we are in the process."

“As we are such a large organization, processing claims and funding requests was formerly a highly manual and time-consuming process."

“Go to Laserfiche Empower! You will hear a lot of use cases that are extremely helpful, go to interactive lab courses that will teach you how to accomplish your end goal. You will also have opportunities to network and hear what is coming next from Laserfiche.”

“People here had been married to our old system for the duration of their careers, But when they saw Laserfiche’s capabilities compared to our old system, they were impressed. They really took ownership of the software in their daily processes when we gave them a voice in how it works.”