255 Laserfiche Testimonials

“Previously, we needed 28 people to answer citizen questions quickly and accurately. Today, with a staff of 17, our customer service is better than ever before.”

“One of our strategic goals for the next five years is to develop a culture of automation on campus. We want people to begin to identify these manual, paper driven processes themselves and look for strategic ways to automate them.”

“I tell people that Laserfiche is a great system—you just have to make sure you’re using it correctly.”

“The biggest challenge the human resources department faced with this level of growth was not having enough time in each day to get things done, The sheer volume of growth hindered our ability to keep up with not only the hiring process, but also real-life situations. Whether it’s a campus issue, an employee need, or just trying to get a project completed, time becomes a challenging factor.”

“The flexibility and convenience of being able to complete tasks from home expedites the entire process and creates a great experience for both the new employee and HR representative."

“Today, the resignation process is just as quick as the new onboarding process, which means we are no longer scrambling to free-up space for our new employees, It’s all one seamless digital process.”

“By providing a feature-rich implementation at an affordable price point, Texas A&M is able to make available economies of scale and document sharing that individual departments could not approach by themselves, This is value delivery at its best.”

“Laserfiche will help you in your daily processes. It will improve employee morale. It will help you in everything you are trying to do for students.”

"The forms we have created have helped the workflow and processes in various departments of our school district. We are continually adding more forms to help make us a truly paper-free environment."

“We receive thousands of calls from clients anxious to know if we can help, These kinds of calls were hard for our staff to field since we had over 25,000 active applications stored in filing cabinets. We knew that automating our application approval process would make us more efficient and accelerate our ability to help households in need.”

"Laserfiche has empowered us to overcome many challenges during the COVID-19 lockdown and stay in touch with our customers. It allowed our small team to leverage the suite of applications to design quick, integrated and highly flexible solutions that transformed several core processes and left a great mark on everyone."

“Implementing and designing processes in Laserfiche is so easy. If you can imagine it, you can do it.”

"I have worked with Laserfiche for many years. I really love the software, what it can do and the greater efficiencies in time and money that has come as our organization has evolved in the digital environment. It certainly has made life easier with automating business processes, workflows and forms."

"We initially looked for a solution for electronic document and records management; we have been moving away from paper, and we wanted to have one central, streamlined filing system for all electronic documents. We saw the opportunity and improvements that would be realized if we could increase department collaboration and information sharing."

"We have staff retiring, and that previously meant information and institutional knowledge would be lost. Having everything in Laserfiche provides that single repository that everyone is familiar with. If we use Laserfiche for forms and processes, our staff will be comfortable using them."