44 Landesk Testimonials

"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."

"If an organization has 100 or more workstations, I don’t know how they can get by without an automated management tool. I know we couldn’t."

"We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."

"It’s all about not impacting the end user and keeping them productive. LANDESK helps us accomplish these goals, which is why we consider it a mission-critical asset. It has all the functionality we need now and in the future, and the solution has paid for itself."

"LANDESK has cut our migration time by 50 percent or more. It’s not just an imaging solution; it’s a high-performance operating system deployment solution."

"Thanks to our LANDESK solutions, we have much greater visibility of incidents and issues, and a clearer picture of the remediation actions that we need to take."

"LANDESK will pay for itself in 1.3 years…. I estimate that my continuing savings with LANDESK—the cost of support, travel, imaging, power management and more—will be about $200,000 a year."

"LANDESK has taken us from what I consider the Dark Ages and turned us into a more strategic IT department. It allows us to focus more on growing and enabling the business rather than simply preventing the IT systems from failing."

"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system availability."

"We have been really spoiled by the TAM program and its engineers. It keeps us in constant contact with all the right people at LANDESK, and if needed, our technical account manager can take our issues up to the LANDESK developers for the right resolutions."

"From the first demo I viewed of Xtraction, I was impressed with the speed of generating custom reports. Since purchasing Xtraction nearly two years ago, I am still impressed that this application actually performs as promised. In over 20 years in IT management, I must say that this is the best application for the money that I have ever purchased."

"We take the mandate to be PCI compliant extremely seriously. We want to protect our guests’ sensitive information and keep our business protected in a secure and cost-effective manner. LANDESK Security Suite has allowed us to do that."

"LANDESK® Management Suite has enabled DaVita to create a work environment that is optimized for how we want and need to do business."

"Without LANDESK, it would be more difficult to maintain a secure computing environment. In health care, given the requirements of [HIPAA] and other regulations that is a very big deal."

"Using LANDESK Management Suite, the District of Columbia went from staffing 16 sites with 32 people to one centrally located site with eight people - saving the city on man-hours and resources to the tune of some $500,000."