"If an organization has 100 or more workstations, I don’t know how they can get by without an automated management tool. I know we couldn’t."

"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."

"Thanks to our LANDESK solutions, we have much greater visibility of incidents and issues, and a clearer picture of the remediation actions that we need to take."

"Before, we were taking 3,000 repair calls a month. Within months of installing LANDESK, those calls were cut almost in half, and are still decreasing."

"It’s hard to estimate how much time LANDESK has given us back, but even with our user base doubling this year, we’re still able to manage it all and we haven’t had to put on any extra people."

“Besides saving time and money, we have happier users because of the fast turnaround times. LANDESK is the main reason we can handle the workload with half the staff we had before, and I always recommend the solution to colleagues at other companies.”

"The LANDESK® solutions paid for themselves in the first 12 months. I estimate that we would have to increase our staff to 20 people to do everything that LANDESK allows us to do with just four."

"LANDesk paid for itself in just the first three months."

"Xtraction has allowed us to have more users generate their own reports, thereby removing reliance on our internal reporting group."

"I recommend LANDESK to colleagues when I'm at conferences and trust it implicitly. The solution has paid for itself in technician time alone, and has not let us down."

"Without LANDESK, it would be more difficult to maintain a secure computing environment. In health care, given the requirements of [HIPAA] and other regulations that is a very big deal."

"It would take four additional technicians to manually do what each of our four support people can now do with LANDESK. That’s four new hires we don’t need for an annual savings of $224,000 in salaries and benefits alone."

"It’s all about not impacting the end user and keeping them productive. LANDESK helps us accomplish these goals, which is why we consider it a mission-critical asset. It has all the functionality we need now and in the future, and the solution has paid for itself."

"LANDESK has taken us from what I consider the Dark Ages and turned us into a more strategic IT department. It allows us to focus more on growing and enabling the business rather than simply preventing the IT systems from failing."

"SSQ Financial Group has been providing quality service to its clients for over 60 years. By offering a wide choice of insurance and investment products, SSQ continues to protect the present and insure the future of over a million Canadians."