"It would take four additional technicians to manually do what each of our four support people can now do with LANDESK. That’s four new hires we don’t need for an annual savings of $224,000 in salaries and benefits alone."
"LANDESK has taken us from what I consider the Dark Ages and turned us into a more strategic IT department. It allows us to focus more on growing and enabling the business rather than simply preventing the IT systems from failing."
"We've seen dramatic increases in response times and solutions to user problems. We take great pride in our user-centric attitude and LANDESK has improved that too."
"It only takes 30 minutes to provision a machine, which reduces our provisioning time and costs by 88 percent."
"If an organization has 100 or more workstations, I don’t know how they can get by without an automated management tool. I know we couldn’t."
"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."
"We looked at two products in Gartner’s top quadrant. One was LANDESK. We had created a Vendor Evaluation form with 22 categories and during the proof of concept, LANDESK was beating the competition so completely across all categories that we stopped the search three months early and asked for a quote."
"We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."
"SSQ Financial Group has been providing quality service to its clients for over 60 years. By offering a wide choice of insurance and investment products, SSQ continues to protect the present and insure the future of over a million Canadians."
"We always have to do more with less and LANDESK offered the toolset we needed at a very cost-effective price. In fact, we estimate that LANDESK will pay for itself in the first twelve months."
"I recommend LANDESK to colleagues when I'm at conferences and trust it implicitly. The solution has paid for itself in technician time alone, and has not let us down."
"From the first demo I viewed of Xtraction, I was impressed with the speed of generating custom reports. Since purchasing Xtraction nearly two years ago, I am still impressed that this application actually performs as promised. In over 20 years in IT management, I must say that this is the best application for the money that I have ever purchased."
"LANDESK has cut our migration time by 50 percent or more. It’s not just an imaging solution; it’s a high-performance operating system deployment solution."
"Thanks to our LANDESK solutions, we have much greater visibility of incidents and issues, and a clearer picture of the remediation actions that we need to take."
"LANDESK represents everything we wanted in a management system, and we estimate it will soon pay for itself."