"We've seen dramatic increases in response times and solutions to user problems. We take great pride in our user-centric attitude and LANDESK has improved that too."

"Before, we were taking 3,000 repair calls a month. Within months of installing LANDESK, those calls were cut almost in half, and are still decreasing."

"LANDESK will pay for itself in 1.3 years…. I estimate that my continuing savings with LANDESK—the cost of support, travel, imaging, power management and more—will be about $200,000 a year."

"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …

"Service Desk has allowed us to streamline one of our teams from 14 technicians down to 10. These [and other] changes have saved us significant amounts of money in cost avoidance, as well as hundreds of technician hours a year that can now be devoted to more mission-critical tasks."

"LANDESK Management Suite has provided us with the ultimate platform to support our growth. We can now ensure tight control over our distributed operations, while at the same enhancing security and generating significant cost savings."

"LANDESK represents everything we wanted in a management system, and we estimate it will soon pay for itself."

"It would take four additional technicians to manually do what each of our four support people can now do with LANDESK. That’s four new hires we don’t need for an annual savings of $224,000 in salaries and benefits alone."

"It’s hard to estimate how much time LANDESK has given us back, but even with our user base doubling this year, we’re still able to manage it all and we haven’t had to put on any extra people."

"Xtraction is a great self-service tool and I cannot imagine a simpler and easier solution for obtaining the dashboards and reports we need."

"LANDesk paid for itself in just the first three months."

"We always have to do more with less and LANDESK offered the toolset we needed at a very cost-effective price. In fact, we estimate that LANDESK will pay for itself in the first twelve months."

"Based on a study performed by several consulting firms that we called in to analyze our IT operation, they concluded that we were understaffed by 72 full-time employees. They couldn’t believe we were accomplishing all that we were with such a small staff."

"We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."

"LANDESK has paid for itself, and continues to save us time and money. But the biggest benefit is that our students and faculty have ready access to technology when they need it."