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"We have been really spoiled by the TAM program and its engineers. It keeps us in constant contact with all the right people at LANDESK, and if needed, our technical account manager can take our issues up to the LANDESK developers for the right resolutions."
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“I was a big advocate of the Microsoft tool… until I saw the LANDESK demonstration. It blew me away, and I changed my mind on the spot.”
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"I recommend LANDESK to colleagues when I'm at conferences and trust it implicitly. The solution has paid for itself in technician time alone, and has not let us down."
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"LANDESK will pay for itself in 1.3 years…. I estimate that my continuing savings with LANDESK—the cost of support, travel, imaging, power management and more—will be about $200,000 a year."
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"Service Desk has allowed us to streamline one of our teams from 14 technicians down to 10. These [and other] changes have saved us significant amounts of money in cost avoidance, as well as hundreds of technician hours a year that can now be devoted to more mission-critical tasks."
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"We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."
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"Xtraction is a great self-service tool and I cannot imagine a simpler and easier solution for obtaining the dashboards and reports we need."
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"LANDESK has cut our migration time by 50 percent or more. It’s not just an imaging solution; it’s a high-performance operating system deployment solution."
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"It’s hard to estimate how much time LANDESK has given us back, but even with our user base doubling this year, we’re still able to manage it all and we haven’t had to put on any extra people."
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"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."
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"We have seen substantial savings both in time and money using LANDESK® solutions in our organization."
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"LANDesk paid for itself in just the first three months."
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“Besides saving time and money, we have happier users because of the fast turnaround times. LANDESK is the main reason we can handle the workload with half the staff we had before, and I always recommend the solution to colleagues at other companies.”
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"Before, we were taking 3,000 repair calls a month. Within months of installing LANDESK, those calls were cut almost in half, and are still decreasing."
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"LANDESK® Management Suite has enabled DaVita to create a work environment that is optimized for how we want and need to do business."