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"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."
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"The LANDESK® solutions paid for themselves in the first 12 months. I estimate that we would have to increase our staff to 20 people to do everything that LANDESK allows us to do with just four."
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"SSQ Financial Group has been providing quality service to its clients for over 60 years. By offering a wide choice of insurance and investment products, SSQ continues to protect the present and insure the future of over a million Canadians."
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"From the first demo I viewed of Xtraction, I was impressed with the speed of generating custom reports. Since purchasing Xtraction nearly two years ago, I am still impressed that this application actually performs as promised. In over 20 years in IT management, I must say that this is the …
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“I was a big advocate of the Microsoft tool… until I saw the LANDESK demonstration. It blew me away, and I changed my mind on the spot.”
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"LANDESK has paid for itself, and continues to save us time and money. But the biggest benefit is that our students and faculty have ready access to technology when they need it."
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"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …
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“Besides saving time and money, we have happier users because of the fast turnaround times. LANDESK is the main reason we can handle the workload with half the staff we had before, and I always recommend the solution to colleagues at other companies.”
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"Using LANDESK Management Suite, the District of Columbia went from staffing 16 sites with 32 people to one centrally located site with eight people - saving the city on man-hours and resources to the tune of some $500,000."
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"Before it could take up to 16 hours to distribute software. Now, a major deployment might take an hour. That’s a 94 percent increase in productivity."
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"I recommend LANDESK to colleagues when I'm at conferences and trust it implicitly. The solution has paid for itself in technician time alone, and has not let us down."
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"LANDESK has cut our migration time by 50 percent or more. It’s not just an imaging solution; it’s a high-performance operating system deployment solution."
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"It’s all about not impacting the end user and keeping them productive. LANDESK helps us accomplish these goals, which is why we consider it a mission-critical asset. It has all the functionality we need now and in the future, and the solution has paid for itself."
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"We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."
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"We always have to do more with less and LANDESK offered the toolset we needed at a very cost-effective price. In fact, we estimate that LANDESK will pay for itself in the first twelve months."