"Xtraction is a great self-service tool and I cannot imagine a simpler and easier solution for obtaining the dashboards and reports we need."

"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."

"It’s important that we have a single solution that adds value and brings automation to everything we do, allowing us to easily get the work done we need to do."

"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …

"We have been really spoiled by the TAM program and its engineers. It keeps us in constant contact with all the right people at LANDESK, and if needed, our technical account manager can take our issues up to the LANDESK developers for the right resolutions."

"LANDESK has cut our migration time by 50 percent or more. It’s not just an imaging solution; it’s a high-performance operating system deployment solution."

"Ultimately, it’s all about customer satisfaction and that’s what LANDESK allows us to bring to the business, enabling us to be much more efficient and focus on what’s most important."

"Xtraction has allowed us to have more users generate their own reports, thereby removing reliance on our internal reporting group."

"LANDESK will pay for itself in 1.3 years…. I estimate that my continuing savings with LANDESK—the cost of support, travel, imaging, power management and more—will be about $200,000 a year."

"LANDESK represents everything we wanted in a management system, and we estimate it will soon pay for itself."

"LANDESK has all the features we want, and allows us to control our entire environment from a single console. It delivers the best value at the most cost effective price."

"Service Desk has allowed us to streamline one of our teams from 14 technicians down to 10. These [and other] changes have saved us significant amounts of money in cost avoidance, as well as hundreds of technician hours a year that can now be devoted to more mission-critical tasks."

“I was a big advocate of the Microsoft tool… until I saw the LANDESK demonstration. It blew me away, and I changed my mind on the spot.”

"Based on a study performed by several consulting firms that we called in to analyze our IT operation, they concluded that we were understaffed by 72 full-time employees. They couldn’t believe we were accomplishing all that we were with such a small staff."

"LANDESK gives us a lot of flexibility when it comes to managing the network and allows us to be much more proactive, plus it will pay for itself. I’d recommend the solution to anyone facing the same problems we were."