44 Landesk Testimonials

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  • "From the first demo I viewed of Xtraction, I was impressed with the speed of generating custom reports. Since purchasing Xtraction nearly two years ago, I am still impressed that this application actually performs as promised. In over 20 years in IT management, I must say that this is the …

  • "Xtraction is a great self-service tool and I cannot imagine a simpler and easier solution for obtaining the dashboards and reports we need."

  • "Without LANDESK, it would be more difficult to maintain a secure computing environment. In health care, given the requirements of [HIPAA] and other regulations that is a very big deal."

  • "It only takes 30 minutes to provision a machine, which reduces our provisioning time and costs by 88 percent."

  • "Based on a study performed by several consulting firms that we called in to analyze our IT operation, they concluded that we were understaffed by 72 full-time employees. They couldn’t believe we were accomplishing all that we were with such a small staff."

  • "Before it could take up to 16 hours to distribute software. Now, a major deployment might take an hour. That’s a 94 percent increase in productivity."

  • "Xtraction has allowed us to have more users generate their own reports, thereby removing reliance on our internal reporting group."

  • "Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."

  • "LANDESK gives us a lot of flexibility when it comes to managing the network and allows us to be much more proactive, plus it will pay for itself. I’d recommend the solution to anyone facing the same problems we were."

  • "We have seen substantial savings both in time and money using LANDESK® solutions in our organization."

  • "SSQ Financial Group has been providing quality service to its clients for over 60 years. By offering a wide choice of insurance and investment products, SSQ continues to protect the present and insure the future of over a million Canadians."

  • "In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …

  • "We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."

  • "Ultimately, it’s all about customer satisfaction and that’s what LANDESK allows us to bring to the business, enabling us to be much more efficient and focus on what’s most important."

  • “I was a big advocate of the Microsoft tool… until I saw the LANDESK demonstration. It blew me away, and I changed my mind on the spot.”