"Service Desk has allowed us to streamline one of our teams from 14 technicians down to 10. These [and other] changes have saved us significant amounts of money in cost avoidance, as well as hundreds of technician hours a year that can now be devoted to more mission-critical tasks."

"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."

"Xtraction is a great self-service tool and I cannot imagine a simpler and easier solution for obtaining the dashboards and reports we need."

"LANDESK® Management Suite has enabled DaVita to create a work environment that is optimized for how we want and need to do business."

"If an organization has 100 or more workstations, I don’t know how they can get by without an automated management tool. I know we couldn’t."

“I was a big advocate of the Microsoft tool… until I saw the LANDESK demonstration. It blew me away, and I changed my mind on the spot.”

"Without LANDESK, it would be more difficult to maintain a secure computing environment. In health care, given the requirements of [HIPAA] and other regulations that is a very big deal."

"Before it could take up to 16 hours to distribute software. Now, a major deployment might take an hour. That’s a 94 percent increase in productivity."

"We looked at two products in Gartner’s top quadrant. One was LANDESK. We had created a Vendor Evaluation form with 22 categories and during the proof of concept, LANDESK was beating the competition so completely across all categories that we stopped the search three months early and asked for a …

"LANDESK Management Suite has provided us with the ultimate platform to support our growth. We can now ensure tight control over our distributed operations, while at the same enhancing security and generating significant cost savings."

"LANDESK has taken us from what I consider the Dark Ages and turned us into a more strategic IT department. It allows us to focus more on growing and enabling the business rather than simply preventing the IT systems from failing."

"We have been really spoiled by the TAM program and its engineers. It keeps us in constant contact with all the right people at LANDESK, and if needed, our technical account manager can take our issues up to the LANDESK developers for the right resolutions."

"Based on a study performed by several consulting firms that we called in to analyze our IT operation, they concluded that we were understaffed by 72 full-time employees. They couldn’t believe we were accomplishing all that we were with such a small staff."

"Ultimately, it’s all about customer satisfaction and that’s what LANDESK allows us to bring to the business, enabling us to be much more efficient and focus on what’s most important."

"LANDESK has paid for itself, and continues to save us time and money. But the biggest benefit is that our students and faculty have ready access to technology when they need it."