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"Before, we were taking 3,000 repair calls a month. Within months of installing LANDESK, those calls were cut almost in half, and are still decreasing."
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“Besides saving time and money, we have happier users because of the fast turnaround times. LANDESK is the main reason we can handle the workload with half the staff we had before, and I always recommend the solution to colleagues at other companies.”
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"We've seen dramatic increases in response times and solutions to user problems. We take great pride in our user-centric attitude and LANDESK has improved that too."
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"From the first demo I viewed of Xtraction, I was impressed with the speed of generating custom reports. Since purchasing Xtraction nearly two years ago, I am still impressed that this application actually performs as promised. In over 20 years in IT management, I must say that this is the …
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"Xtraction is a great self-service tool and I cannot imagine a simpler and easier solution for obtaining the dashboards and reports we need."
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"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …
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"LANDESK provides me the tools and technologies I need to secure and manage my IT environment in a way that saves me time and money, while allowing me to focus on other important projects."
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“We recently updated our PCs to Windows 7 and our POS terminals to POSReady 2009. Before, that would have taken thousands of hours and cost tens of thousands of dollars because a technician would have had to touch each machine. LANDESK did the migrations accurately and uniformly in a fraction …
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"The LANDESK® solutions paid for themselves in the first 12 months. I estimate that we would have to increase our staff to 20 people to do everything that LANDESK allows us to do with just four."
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"LANDesk paid for itself in just the first three months."
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"We have been really spoiled by the TAM program and its engineers. It keeps us in constant contact with all the right people at LANDESK, and if needed, our technical account manager can take our issues up to the LANDESK developers for the right resolutions."
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"Xtraction has allowed us to have more users generate their own reports, thereby removing reliance on our internal reporting group."
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"LANDESK has taken us from what I consider the Dark Ages and turned us into a more strategic IT department. It allows us to focus more on growing and enabling the business rather than simply preventing the IT systems from failing."
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"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."
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"It only takes 30 minutes to provision a machine, which reduces our provisioning time and costs by 88 percent."