“I was a big advocate of the Microsoft tool… until I saw the LANDESK demonstration. It blew me away, and I changed my mind on the spot.”

"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …

"From the first demo I viewed of Xtraction, I was impressed with the speed of generating custom reports. Since purchasing Xtraction nearly two years ago, I am still impressed that this application actually performs as promised. In over 20 years in IT management, I must say that this is the …

"LANDESK has paid for itself, and continues to save us time and money. But the biggest benefit is that our students and faculty have ready access to technology when they need it."

"LANDESK provides me the tools and technologies I need to secure and manage my IT environment in a way that saves me time and money, while allowing me to focus on other important projects."

"Based on a study performed by several consulting firms that we called in to analyze our IT operation, they concluded that we were understaffed by 72 full-time employees. They couldn’t believe we were accomplishing all that we were with such a small staff."

"We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."

"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."

"Before, we were taking 3,000 repair calls a month. Within months of installing LANDESK, those calls were cut almost in half, and are still decreasing."

"Xtraction has allowed us to have more users generate their own reports, thereby removing reliance on our internal reporting group."

"It’s hard to estimate how much time LANDESK has given us back, but even with our user base doubling this year, we’re still able to manage it all and we haven’t had to put on any extra people."

"We have been really spoiled by the TAM program and its engineers. It keeps us in constant contact with all the right people at LANDESK, and if needed, our technical account manager can take our issues up to the LANDESK developers for the right resolutions."

"LANDESK has taken us from what I consider the Dark Ages and turned us into a more strategic IT department. It allows us to focus more on growing and enabling the business rather than simply preventing the IT systems from failing."

"LANDESK will pay for itself in 1.3 years…. I estimate that my continuing savings with LANDESK—the cost of support, travel, imaging, power management and more—will be about $200,000 a year."

"Thanks to our LANDESK solutions, we have much greater visibility of incidents and issues, and a clearer picture of the remediation actions that we need to take."