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"Service Desk has allowed us to streamline one of our teams from 14 technicians down to 10. These [and other] changes have saved us significant amounts of money in cost avoidance, as well as hundreds of technician hours a year that can now be devoted to more mission-critical tasks."
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"Without LANDESK, it would be more difficult to maintain a secure computing environment. In health care, given the requirements of [HIPAA] and other regulations that is a very big deal."
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"We looked at two products in Gartner’s top quadrant. One was LANDESK. We had created a Vendor Evaluation form with 22 categories and during the proof of concept, LANDESK was beating the competition so completely across all categories that we stopped the search three months early and asked for a …
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“LANDESK allows us to easily control and secure our data and ensure our devices are inventoried and protected. The solution is absolutely a mission-critical tool for us.”
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"The LANDESK® solutions paid for themselves in the first 12 months. I estimate that we would have to increase our staff to 20 people to do everything that LANDESK allows us to do with just four."
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"I recommend LANDESK to colleagues when I'm at conferences and trust it implicitly. The solution has paid for itself in technician time alone, and has not let us down."
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"Before it could take up to 16 hours to distribute software. Now, a major deployment might take an hour. That’s a 94 percent increase in productivity."
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"Using LANDESK Management Suite, the District of Columbia went from staffing 16 sites with 32 people to one centrally located site with eight people - saving the city on man-hours and resources to the tune of some $500,000."
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"It’s important that we have a single solution that adds value and brings automation to everything we do, allowing us to easily get the work done we need to do."
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“We recently updated our PCs to Windows 7 and our POS terminals to POSReady 2009. Before, that would have taken thousands of hours and cost tens of thousands of dollars because a technician would have had to touch each machine. LANDESK did the migrations accurately and uniformly in a fraction …
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"If an organization has 100 or more workstations, I don’t know how they can get by without an automated management tool. I know we couldn’t."
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"Xtraction is a great self-service tool and I cannot imagine a simpler and easier solution for obtaining the dashboards and reports we need."
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"LANDesk paid for itself in just the first three months."
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"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."
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"We always have to do more with less and LANDESK offered the toolset we needed at a very cost-effective price. In fact, we estimate that LANDESK will pay for itself in the first twelve months."