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"We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."
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"Xtraction has allowed us to have more users generate their own reports, thereby removing reliance on our internal reporting group."
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"We looked at two products in Gartner’s top quadrant. One was LANDESK. We had created a Vendor Evaluation form with 22 categories and during the proof of concept, LANDESK was beating the competition so completely across all categories that we stopped the search three months early and asked for a …
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"If an organization has 100 or more workstations, I don’t know how they can get by without an automated management tool. I know we couldn’t."
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"LANDESK has all the features we want, and allows us to control our entire environment from a single console. It delivers the best value at the most cost effective price."
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"Using LANDESK Management Suite, the District of Columbia went from staffing 16 sites with 32 people to one centrally located site with eight people - saving the city on man-hours and resources to the tune of some $500,000."
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"Service Desk has allowed us to streamline one of our teams from 14 technicians down to 10. These [and other] changes have saved us significant amounts of money in cost avoidance, as well as hundreds of technician hours a year that can now be devoted to more mission-critical tasks."
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"Based on a study performed by several consulting firms that we called in to analyze our IT operation, they concluded that we were understaffed by 72 full-time employees. They couldn’t believe we were accomplishing all that we were with such a small staff."
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"It only takes 30 minutes to provision a machine, which reduces our provisioning time and costs by 88 percent."
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"LANDESK provides me the tools and technologies I need to secure and manage my IT environment in a way that saves me time and money, while allowing me to focus on other important projects."
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"LANDESK gives us a lot of flexibility when it comes to managing the network and allows us to be much more proactive, plus it will pay for itself. I’d recommend the solution to anyone facing the same problems we were."
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"It’s hard to estimate how much time LANDESK has given us back, but even with our user base doubling this year, we’re still able to manage it all and we haven’t had to put on any extra people."
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"It’s important that we have a single solution that adds value and brings automation to everything we do, allowing us to easily get the work done we need to do."
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"It’s all about not impacting the end user and keeping them productive. LANDESK helps us accomplish these goals, which is why we consider it a mission-critical asset. It has all the functionality we need now and in the future, and the solution has paid for itself."
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"Thanks to our LANDESK solutions, we have much greater visibility of incidents and issues, and a clearer picture of the remediation actions that we need to take."