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"We have been really spoiled by the TAM program and its engineers. It keeps us in constant contact with all the right people at LANDESK, and if needed, our technical account manager can take our issues up to the LANDESK developers for the right resolutions."
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"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."
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"LANDESK represents everything we wanted in a management system, and we estimate it will soon pay for itself."
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"Ultimately, it’s all about customer satisfaction and that’s what LANDESK allows us to bring to the business, enabling us to be much more efficient and focus on what’s most important."
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"If an organization has 100 or more workstations, I don’t know how they can get by without an automated management tool. I know we couldn’t."
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“Besides saving time and money, we have happier users because of the fast turnaround times. LANDESK is the main reason we can handle the workload with half the staff we had before, and I always recommend the solution to colleagues at other companies.”
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“LANDESK allows us to easily control and secure our data and ensure our devices are inventoried and protected. The solution is absolutely a mission-critical tool for us.”
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"It’s hard to estimate how much time LANDESK has given us back, but even with our user base doubling this year, we’re still able to manage it all and we haven’t had to put on any extra people."
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"LANDESK has all the features we want, and allows us to control our entire environment from a single console. It delivers the best value at the most cost effective price."
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"SSQ Financial Group has been providing quality service to its clients for over 60 years. By offering a wide choice of insurance and investment products, SSQ continues to protect the present and insure the future of over a million Canadians."
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"Before it could take up to 16 hours to distribute software. Now, a major deployment might take an hour. That’s a 94 percent increase in productivity."
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"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …
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"From the first demo I viewed of Xtraction, I was impressed with the speed of generating custom reports. Since purchasing Xtraction nearly two years ago, I am still impressed that this application actually performs as promised. In over 20 years in IT management, I must say that this is the …
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"Xtraction has allowed us to have more users generate their own reports, thereby removing reliance on our internal reporting group."
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"It’s important that we have a single solution that adds value and brings automation to everything we do, allowing us to easily get the work done we need to do."