44 Landesk Testimonials

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  • "It would take four additional technicians to manually do what each of our four support people can now do with LANDESK. That’s four new hires we don’t need for an annual savings of $224,000 in salaries and benefits alone."

  • “Besides saving time and money, we have happier users because of the fast turnaround times. LANDESK is the main reason we can handle the workload with half the staff we had before, and I always recommend the solution to colleagues at other companies.”

  • "Thanks to our LANDESK solutions, we have much greater visibility of incidents and issues, and a clearer picture of the remediation actions that we need to take."

  • "Using LANDESK Management Suite, the District of Columbia went from staffing 16 sites with 32 people to one centrally located site with eight people - saving the city on man-hours and resources to the tune of some $500,000."

  • "LANDESK provides me the tools and technologies I need to secure and manage my IT environment in a way that saves me time and money, while allowing me to focus on other important projects."

  • "If an organization has 100 or more workstations, I don’t know how they can get by without an automated management tool. I know we couldn’t."

  • "It’s hard to estimate how much time LANDESK has given us back, but even with our user base doubling this year, we’re still able to manage it all and we haven’t had to put on any extra people."

  • "Before it could take up to 16 hours to distribute software. Now, a major deployment might take an hour. That’s a 94 percent increase in productivity."

  • "LANDESK has taken us from what I consider the Dark Ages and turned us into a more strategic IT department. It allows us to focus more on growing and enabling the business rather than simply preventing the IT systems from failing."

  • "LANDESK gives us a lot of flexibility when it comes to managing the network and allows us to be much more proactive, plus it will pay for itself. I’d recommend the solution to anyone facing the same problems we were."

  • "Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."

  • "Service Desk has allowed us to streamline one of our teams from 14 technicians down to 10. These [and other] changes have saved us significant amounts of money in cost avoidance, as well as hundreds of technician hours a year that can now be devoted to more mission-critical tasks."

  • "Based on a study performed by several consulting firms that we called in to analyze our IT operation, they concluded that we were understaffed by 72 full-time employees. They couldn’t believe we were accomplishing all that we were with such a small staff."

  • “We recently updated our PCs to Windows 7 and our POS terminals to POSReady 2009. Before, that would have taken thousands of hours and cost tens of thousands of dollars because a technician would have had to touch each machine. LANDESK did the migrations accurately and uniformly in a fraction …

  • "Ultimately, it’s all about customer satisfaction and that’s what LANDESK allows us to bring to the business, enabling us to be much more efficient and focus on what’s most important."