"We looked at two products in Gartner’s top quadrant. One was LANDESK. We had created a Vendor Evaluation form with 22 categories and during the proof of concept, LANDESK was beating the competition so completely across all categories that we stopped the search three months early and asked for a …

"LANDESK will pay for itself in 1.3 years…. I estimate that my continuing savings with LANDESK—the cost of support, travel, imaging, power management and more—will be about $200,000 a year."

"We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."

"It’s important that we have a single solution that adds value and brings automation to everything we do, allowing us to easily get the work done we need to do."

“We recently updated our PCs to Windows 7 and our POS terminals to POSReady 2009. Before, that would have taken thousands of hours and cost tens of thousands of dollars because a technician would have had to touch each machine. LANDESK did the migrations accurately and uniformly in a fraction …

"Before, we were taking 3,000 repair calls a month. Within months of installing LANDESK, those calls were cut almost in half, and are still decreasing."

"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …

"Thanks to our LANDESK solutions, we have much greater visibility of incidents and issues, and a clearer picture of the remediation actions that we need to take."

"LANDESK has paid for itself, and continues to save us time and money. But the biggest benefit is that our students and faculty have ready access to technology when they need it."

"LANDESK represents everything we wanted in a management system, and we estimate it will soon pay for itself."

"We take the mandate to be PCI compliant extremely seriously. We want to protect our guests’ sensitive information and keep our business protected in a secure and cost-effective manner. LANDESK Security Suite has allowed us to do that."

"We've seen dramatic increases in response times and solutions to user problems. We take great pride in our user-centric attitude and LANDESK has improved that too."

"It would take four additional technicians to manually do what each of our four support people can now do with LANDESK. That’s four new hires we don’t need for an annual savings of $224,000 in salaries and benefits alone."

"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."

“Besides saving time and money, we have happier users because of the fast turnaround times. LANDESK is the main reason we can handle the workload with half the staff we had before, and I always recommend the solution to colleagues at other companies.”