"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …

"We've seen dramatic increases in response times and solutions to user problems. We take great pride in our user-centric attitude and LANDESK has improved that too."

"Service Desk has allowed us to streamline one of our teams from 14 technicians down to 10. These [and other] changes have saved us significant amounts of money in cost avoidance, as well as hundreds of technician hours a year that can now be devoted to more mission-critical tasks."

"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."

"Using LANDESK Management Suite, the District of Columbia went from staffing 16 sites with 32 people to one centrally located site with eight people - saving the city on man-hours and resources to the tune of some $500,000."

"LANDESK provides me the tools and technologies I need to secure and manage my IT environment in a way that saves me time and money, while allowing me to focus on other important projects."

"It’s important that we have a single solution that adds value and brings automation to everything we do, allowing us to easily get the work done we need to do."

“I was a big advocate of the Microsoft tool… until I saw the LANDESK demonstration. It blew me away, and I changed my mind on the spot.”

"We have been really spoiled by the TAM program and its engineers. It keeps us in constant contact with all the right people at LANDESK, and if needed, our technical account manager can take our issues up to the LANDESK developers for the right resolutions."

"Without LANDESK, it would be more difficult to maintain a secure computing environment. In health care, given the requirements of [HIPAA] and other regulations that is a very big deal."

“Besides saving time and money, we have happier users because of the fast turnaround times. LANDESK is the main reason we can handle the workload with half the staff we had before, and I always recommend the solution to colleagues at other companies.”

"Xtraction has allowed us to have more users generate their own reports, thereby removing reliance on our internal reporting group."

"LANDESK® Management Suite has enabled DaVita to create a work environment that is optimized for how we want and need to do business."

"From the first demo I viewed of Xtraction, I was impressed with the speed of generating custom reports. Since purchasing Xtraction nearly two years ago, I am still impressed that this application actually performs as promised. In over 20 years in IT management, I must say that this is the …

"It’s hard to estimate how much time LANDESK has given us back, but even with our user base doubling this year, we’re still able to manage it all and we haven’t had to put on any extra people."