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"It’s important that we have a single solution that adds value and brings automation to everything we do, allowing us to easily get the work done we need to do."
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"In the past, we had to check four systems to monitor our IT environment; now, we can see all the issues on a single pane of glass. Adopting a more structured approach to recording errors helps us solve them faster, and our success is reflected in increasing levels of system …
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"It’s all about not impacting the end user and keeping them productive. LANDESK helps us accomplish these goals, which is why we consider it a mission-critical asset. It has all the functionality we need now and in the future, and the solution has paid for itself."
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"Service Desk delivers all the help desk functions we need and much more. It integrates business processes into our service management infrastructure, and provides an interface for software licensing, change management, financial management and all of our other management needs."
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"LANDESK® Management Suite has enabled DaVita to create a work environment that is optimized for how we want and need to do business."
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"It’s hard to estimate how much time LANDESK has given us back, but even with our user base doubling this year, we’re still able to manage it all and we haven’t had to put on any extra people."
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"We've seen dramatic increases in response times and solutions to user problems. We take great pride in our user-centric attitude and LANDESK has improved that too."
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"It only takes 30 minutes to provision a machine, which reduces our provisioning time and costs by 88 percent."
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"If an organization has 100 or more workstations, I don’t know how they can get by without an automated management tool. I know we couldn’t."
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"Before, we were taking 3,000 repair calls a month. Within months of installing LANDESK, those calls were cut almost in half, and are still decreasing."
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"We take the mandate to be PCI compliant extremely seriously. We want to protect our guests’ sensitive information and keep our business protected in a secure and cost-effective manner. LANDESK Security Suite has allowed us to do that."
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"We have decided to use Xtraction exclusively for reporting against CA Service Desk and not even install Business Objects."
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"LANDESK provides me the tools and technologies I need to secure and manage my IT environment in a way that saves me time and money, while allowing me to focus on other important projects."
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"Using LANDESK Management Suite, the District of Columbia went from staffing 16 sites with 32 people to one centrally located site with eight people - saving the city on man-hours and resources to the tune of some $500,000."
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"Thanks to our LANDESK solutions, we have much greater visibility of incidents and issues, and a clearer picture of the remediation actions that we need to take."