"Juniper Networks wanted to increase customer satisfaction levels through a superior customer support solution that enabled faster resolution, more accurate issue routing, better case management and increased agent productivity. KPIT helped them achieve this goal with a modernized platform that expanded their capabilities and integrated case handling across all online …

"We've worked with KPIT for several years on implementing our JDE solution/footprint with expansion of our business into new markets or quickly integrating new acquisitions. KPIT's global presence and vast resource pool has allowed us to quickly respond to these implementations and has provided us with flexible resource and staffing …