52 Kibo Commerce Testimonials

“We are in a very different space inside construction; our materials are very specialized products that many people know how to use. We really wanted a system that gave our customers a clean user experience. Kibo looked too good to be true. Flexibility and functionality needed. Everything that we’ve wanted to do we’ve been able to accomplish and tested it out.”

"We're getting more value from Kibo's platform than our previous provider, allowing us to invest more in customer-first innovation."

“We worked with Kibo to deliver personalization across the different parts of the customer journey. An explicit learning of our efforts is that delivering better customer experiences results in direct improvements to key metrics."

“Our system prior to this had been homegrown, great, worked for where we were, but it wasn’t necessarily growing where we wanted to go. So Kibo was the right solution to help unify things to really up our game digitally.”

"We didn’t want to be forced into a headless monolith where we are stuck paying for the entire platform and only using parts of it. We were already headless and had a CMS, and a homegrown PIM that we wanted to keep. We were looking for a modular solution we could pick and choose only the components we needed, and we found that in Kibo."

“Kibo’s unified eCommerce and Order Management offering not only brings modern commerce capabilities to our online business, but also connects it to our offline locations, allowing us to create a better customer experience while simplifying our operations."

“When we began the search for a new platform, we needed to know that the growth that our direct-to-consumer brand is experiencing would be supported. Kibo had the perfect blend of a flexible front-end options, an intuitive and rich admin, tools our developers love, and an experienced and passionate team that is constantly working to ensure that we all grow together.”

“With other OMS vendors, you’re leveraging their professional services constantly if you need to truly customize. They may push out new capabilities on their side where people can make more changes through configuration, but we liked that Kibo was extensible where we could build the customizations ourselves. We felt we found a solution to last 5-10 years in Kibo.”

"We have been very impressed with their insight and support of our customer-centric ecosystem approach from the beginning. Kibo’s Order Management provides the right fit for our business. With Kibo’s modern architecture and fast implementation time, we will deliver positive results in our distribution centers around the world, as well as in our own retail stores."

“When it comes to choosing a technology partner for any client, we do not make that decision lightly, but with Kibo’s capabilities around integration, APIs, and dynamic checkout, the decision is often obvious.”

"The biggest one being unique pricing across our 1100 stores across the country — price by province, price by store. Each store is dealer-owned and chooses the products it carries and has their own price for a product, and Kibo definitely helps us with that."

"We wouldn’t be where we are today in this growing, strategically important business – digital at Ace – without our partners. I look at Kibo; It’s important to where we’ve been and where we’re going."

"With the implementation of this BOPIS solution from Kibo, we have taken a huge step forward by providing more shopping options to our loyal members."

"It’s improving our order routing capabilities, our ability to fulfill orders, our customer service, and our new marketing penetration."

"The thing that I appreciate most about Kibo is they’re trying to understand me as a customer and my needs and my use cases."