53 Kibo Commerce Testimonials

"Because of the time it takes to ship items purchased in our online store, we effectively have to stop taking holiday orders a week before Christmas. That’s why our BOPIS program is an integral part of last-minute holiday shopping. People can now make online purchases until the very last minute. This creates a new avenue for saving the sale and extends holiday online buying season for an entire week."

“When it comes to choosing a technology partner for any client, we do not make that decision lightly, but with Kibo’s capabilities around integration, APIs, and dynamic checkout, the decision is often obvious.”

“We are in a very different space inside construction; our materials are very specialized products that many people know how to use. We really wanted a system that gave our customers a clean user experience. Kibo looked too good to be true. Flexibility and functionality needed. Everything that we’ve wanted to do we’ve been able to accomplish and tested it out.”

"Using Kibo Personalization, we’ve seen big improvements in homepage performance and can easily see which experiences are relevant for each customer."

“We wanted to be able to leverage our content library and our data in an environment that would set us up for scalable personalization success. Setting up the data in the Monetate system was so easy.”

“As we go through our digital transformation, it’s important that we drive improved sales and lifetime value with unforgettable customer experiences. Kibo gives us the scalable personalization we need to achieve that goal, and has helped our performance improve considerably.“

“This gave us a huge amount of confidence to actually drive bigger, more complex, and deeper experiences; even multi-page experiences that we never would have been able to execute before without flicker or delay on big imagery changes.”

“Kibo Personalization doesn’t just help us sell socks. It helps us improve the entire user experience. It empowers us to improve every customer touchpoint even as we grow as a business.”

“It’s so easy to see and understand the results from what we implemented. Before it was hard to have a conversation when we’re looking at different resources and different data, but with Kibo, it’s so clear, it becomes easy to make the right decision together as a team.”

“That’s where [Kibo] came in and suggested that Individual Fit Experiences [now Automated Personalization] would be the perfect way to test this. Instead of us trying to decide which customer should see which type of recipe, why not let the machine decide.”

“Not only did we see significant uplifts in conversion and engagement, but we also gained useful customer insights that will inform our decision making in future campaigns.”

“[Kibo Personalization] helped us realize revenue we otherwise could not have captured. In approximately 4 months we saw an increase of nearly $6.9M in revenue as a direct result of [Kibo]’s machine learning capabilities.”

“Audience Explorer’s quick time-to-insight allows me to answer questions within seconds, such as if an audience segment is large enough to target for personalization or if users in a segment share other traits or behaviors that I can use for personalization.”

“I was looking for a scalable solution that my team can use to quickly deploy applications. What I’m looking for in a technology is something that’s scalable, something that is not monolithic, something where I can find people to come onto the platform and work. Kibo did a great job providing the API layer for the solution for us to move forward.”

“Kibo has the ability to define data really well in the back end, which many of the SaaS competitors are not as good at. And so we have some specific use cases where we need to tie pretty complex product data to say, the image gallery, or to other pieces of the user experience. And the ability to customize that schema to be able to do so was a real advantage for Kibo.”