53 Kibo Commerce Testimonials

"We can see the journey from the when the customer started the order all the way through our business channels, dropshippers, our store fulfillment, anywhere that the order has gone."

“Kibo has the ability to define data really well in the back end, which many of the SaaS competitors are not as good at. And so we have some specific use cases where we need to tie pretty complex product data to say, the image gallery, or to other pieces of the user experience. And the ability to customize that schema to be able to do so was a real advantage for Kibo.”

"The initial A/B test of Social Proof might have been one of the quickest tests we’ve ever built. It took a matter of minutes."

"Using Kibo Personalization, we’ve seen big improvements in homepage performance and can easily see which experiences are relevant for each customer."

“We wanted to be able to leverage our content library and our data in an environment that would set us up for scalable personalization success. Setting up the data in the Monetate system was so easy.”

“As we go through our digital transformation, it’s important that we drive improved sales and lifetime value with unforgettable customer experiences. Kibo gives us the scalable personalization we need to achieve that goal, and has helped our performance improve considerably.“

“This gave us a huge amount of confidence to actually drive bigger, more complex, and deeper experiences; even multi-page experiences that we never would have been able to execute before without flicker or delay on big imagery changes.”

“Kibo Personalization doesn’t just help us sell socks. It helps us improve the entire user experience. It empowers us to improve every customer touchpoint even as we grow as a business.”

“It’s so easy to see and understand the results from what we implemented. Before it was hard to have a conversation when we’re looking at different resources and different data, but with Kibo, it’s so clear, it becomes easy to make the right decision together as a team.”

“That’s where [Kibo] came in and suggested that Individual Fit Experiences [now Automated Personalization] would be the perfect way to test this. Instead of us trying to decide which customer should see which type of recipe, why not let the machine decide.”

“Not only did we see significant uplifts in conversion and engagement, but we also gained useful customer insights that will inform our decision making in future campaigns.”

“[Kibo Personalization] helped us realize revenue we otherwise could not have captured. In approximately 4 months we saw an increase of nearly $6.9M in revenue as a direct result of [Kibo]’s machine learning capabilities.”

“Audience Explorer’s quick time-to-insight allows me to answer questions within seconds, such as if an audience segment is large enough to target for personalization or if users in a segment share other traits or behaviors that I can use for personalization.”

“I was looking for a scalable solution that my team can use to quickly deploy applications. What I’m looking for in a technology is something that’s scalable, something that is not monolithic, something where I can find people to come onto the platform and work. Kibo did a great job providing the API layer for the solution for us to move forward.”

“Our system prior to this had been homegrown, great, worked for where we were, but it wasn’t necessarily growing where we wanted to go. So Kibo was the right solution to help unify things to really up our game digitally.”