53 Kibo Commerce Testimonials

“Kibo’s unified eCommerce and Order Management offering not only brings modern commerce capabilities to our online business, but also connects it to our offline locations, allowing us to create a better customer experience while simplifying our operations."

“We worked with Kibo to deliver personalization across the different parts of the customer journey. An explicit learning of our efforts is that delivering better customer experiences results in direct improvements to key metrics."

"The Kibo interface is self-explanatory - you can fulfill an order within a minute. I can ramp up new employees very quickly, which allows us to be agile and focus on customer experience."

"Migrating from our homegrown platform to Kibo has given Jelly Belly the power to drive growth much faster than we could on our own."

"AMPLighting creates transformational lighting that satisfies all the safety, security, and beauty needs of nighttime illumination."

"We were particularly impressed with the quality of service and support Kibo offered, both pre and post-sale. They delivered what they promised and followed through with us until everything was working just the way we wanted it."

"We know that our conversion rate is improved overall, but for those that click on Kibo recommendations, it’s almost unbelievable."

"We felt that kibo was a little more sophisticated in terms of looking at engagements and not just purchasing correlations."

"As a customer navigates our site, Certona’s technology utilizes everything we know about that particular customer’s preferences to provide a personalized experience and suggest alternative and complementary products.”

"With Kibo [eCommerce] and Kibo Personalization, we have improved our customer shopping experiences on sunandski.com [leading to] double-digit growth two years in a row."

"Because of the time it takes to ship items purchased in our online store, we effectively have to stop taking holiday orders a week before Christmas. That’s why our BOPIS program is an integral part of last-minute holiday shopping. People can now make online purchases until the very last minute. This creates a new avenue for saving the sale and extends holiday online buying season for an entire week."

"In partnership with Kibo, we have streamlined websites so that we can manage both our B2B and B2C business simultaneously using a single product catalog. Since launching on Kibo Ecommerce in 2018, our B2B traffic has increased 58%, and our average order value has increased 4%."

"The biggest thing for us with Kibo is that they offer end-to-end solution. Having all our features with one partner makes it easy for us to execute on a day-to-day basis."

"When we launched our BOPIS program, we wanted to make sure that our stores were picking the right items for our customers. Our previous internal system was paper based, and a lot of times we picked the wrong things. Now we have electronic devices with full color pictures, and they’ve worked out very well. The stores like them, order prep is faster, and there are fewer mistakes."

“Personalization has driven increased on-site engagement, increased time on site, increased conversions, and conversion value.”