344 Jira Software Testimonials

"Atlassian has been a game changer because it allows us to focus our time and effort on furthering our mission rather than searching for information."

“Facilities management was a very paper-and-pencil and Excel-driven industry. Taking it from that to a tech solution requires a team of people who put customers first.”

"Jira Service Management simplified our support processes, giving us the agility to scale. Automated actions are saving hours of time that the team can use to improve customer experience."

"In no time, we had a single point of contact for all support across Breville."

"Now we’re all using Atlassian tools, capturing all the information we need from the beginning, and creating dashboards that pull everything together in one place. It’s been a huge breakthrough."

"We did a very quick cost comparison and realized Jira and Confluence were less than half of what Monday.com was."

"The game-changer for me is that all the tools talk to each other. We’re not context-switching to figure out where to go or how something works. The tools feel familiar, not as daunting as others. You’re not going to find a better ecosystem than Atlassian."

“Having so many people away from the business represented a significant investment.”

"The goal is to bring the Atlassian ecosystem to other teams so we can have better collaboration. We have less human errors. We have less time lost looking for the right information on different platforms, and everything can be tracked correctly.”

“We now onboard developers within three days, a significant improvement from what used to take around one month, achieved by streamlining their automated onboarding processes through Jira and Confluence Cloud.”

"We have one system of work that’s seamless – even more now that we’re on the cloud. It’s easier to access and more unified, which means we have more time to spend on valuable tasks. We will be able to connect more things and more people together."

“We thought Nespresso was doing things right, and we wanted to extend Atlassian to our developers.”

“As we embrace a DevSecOps model within Technology Services, it's important that our focus on sequencing and managing work across multiple teams is effective. The foundation of our approach is in continuous improvement, aligning with our strategic goals to ensure we remain responsive to the needs of members.”

"I love using Atlassian tools because they’re so user friendly. Colleagues are really easily adapting to our new ways of working, so the change management piece has been easier than we expected."

"Jira Service Management has helped OTC drive productivity gains, improve the user experience, and gain insight into various request types and resolutions. We have a backlog of teams wanting to adopt it."