344 Jira Software Testimonials

“We were losing a lot of time and resources just keeping the platform alive, not even adding functionalities. There weren't enough engineers left who were knowledgeable about OpenStack, and it didn’t offer 90% of the integrations we needed.”

"The number of deployments constantly increases as the organization grows. And keeping deployments per developer high helps us stay agile.”

"There's a huge benefit to having one ecosystem, just in terms of the cost of maintenance and the shared understanding of how the system works. Everybody is using Jira. Everybody understands how tickets flow through the system. Jira as a platform is really powerful."

"With Jira and Confluence, our entire software development life cycle is easier, from discovery, to ideation, to prioritization, to tracking to ensuring deliveries are secured and approved."

"We have now already covered 95% of the requirements that we have implemented in the server world in the cloud. At the same time, we now have a whole range of new features and functions at our disposal."

"The feedback from our customers was unanimously positive. They were even a little surprised at how well everything worked. They were able to continue as usual directly after the migration. Nothing was missing. Our colleagues also quickly found their way around because the differences in look and feel were not so noticeable compared to before."

“The challenge here is you have US based engineering teams focused on US business hours, but how do you certify availability around world?”

“This is only possible because we have teams that work in an agile way, and have a very clear understanding of their priorities.”

“We wanted to shift away from on-premise tools so we could simultaneously work on the same docs while being able to ship faster. It’s also a lot more internal work to maintain on-premise infrastructure, which means we would either need to shift more resources or hire more people. After carefully considering a variety of solutions, we came to the conclusion that on-prem wasn’t a suitable option anymore.”

"We’ve found that a combination of Scrum and Kanban boards work for us depending on the kinds of projects we’re working on Jira gives us the flexibility to create issue types and workflows to suit the needs of different teams."

"We want our teams to be as autonomous as possible. We love that they can flex Jira however they need to, to improve their processes and speed."

"Jira Service Management helps all Thumbtack employees. If we can get them something faster, without hands-on effort, that makes everyone happier. There’s a cascading effect of wins, right down to the customer."

"Instead of responding to questions manually, we're spending our time on making our knowledge base better building smarter processes that can work better for us in the long term."

“Setting up the virtual [service] agent was seamless – a couple clicks and integrations, plus a test of the environment and intents.”

"Several teams couldn’t collaborate before. They had their own Jira Server system behind separate firewalls. Being on one cloud instance allows cross-organization collaboration that wasn’t possible."