"We’ve gone from a really expensive platform that wasn’t what we needed to an affordable platform that allows teams to operate more efficiently."

"We used Atlassian tools to facilitate the whole process of going agile."

"The nice thing about having Jira Service Desk is we have the ability to see what we've been working on and what needs to get done, That also helps the end users because they know we're focused on the right tickets and their prioritization."

"We’ve also been able to improve our level of security with the integration of our SAML/SSO provider (Okta) and Atlassian Access.”

"Being able to build out workflows in Jira and then see how those issues tie in to what’s happening in Bitbucket has been huge. One of the biggest benefits for me is having actual commits with the Jira issue in the commit message.”

"It’s been really helpful to have all of the integrations and have everything work together fairly seamlessly. It just makes everyone’s lives easier.”

"It’s also nice that we’re able to share the same platform as the rest of the organization so that we can work more efficiently."

"We spent over $1 million developing training for our previous tool and didn’t get any value. With Jira, we didn’t spend anything because it’s intuitive and there’s already so much out there.”

"You can spend money on the fanciest tools, but if you don’t have the commitment and consistency to roll it out and maintain it, you aren’t going to experience the maximum impact."

"It was very quiet after launch. We heard so few questions and concerns from employees that we were almost worried the migration hadn’t worked.”

"Using Jira Cloud helps us have one less backend system that needs operational support and maintenance. We also have offices in multiple countries, so using the cloud version of Jira and Confluence helps with performance since we don’t have a local server.”

"With Confluence and Jira, you can search for what you’re looking for, find that knowledge at your fingertips, and keep a running record of truth.”

“If it’s a problem with our core platform or payments affecting all customers, then we’ll probably post a message on Statuspage using one of our templates so we have the right language to articulate it. It’s always a case-by-case basis because we don’t want to cause false alarms.”

"We needed a mechanism to display organizational priorities to other executives within the business, to give them the confidence that the underlying infrastructure is stable. Atlassian is helping us do that.”

"We’ve really seen the value of being able to funnel requests into a central location, from both recording it to see trends and to streamline the workflow. It’s been a really positive cultural shift."