344 Jira Software Testimonials

"Several teams couldn’t collaborate before. They had their own Jira Server system behind separate firewalls. Being on one cloud instance allows cross-organization collaboration that wasn’t possible."

"Jira Service Management helps all Thumbtack employees. If we can get them something faster, without hands-on effort, that makes everyone happier. There’s a cascading effect of wins, right down to the customer."

“In agile, face-to-face communication is ideal, but that’s not possible for us. Instead, we rely on Hipchat."

"Atlassian supports our processes so we all work in the same tool, in the same way Now we have a single place of truth from which we can extract data and base our reports. This provides us with a better overview and a common understanding throughout the organization."

"Using Jira and Jira Align, we can track [KPIs] and make sure we’re hitting the mark on every dimension.”

"We’ve also been able to improve our level of security with the integration of our SAML/SSO provider (Okta) and Atlassian Access.”

"Being able to build out workflows in Jira and then see how those issues tie in to what’s happening in Bitbucket has been huge. One of the biggest benefits for me is having actual commits with the Jira issue in the commit message.”

"It’s been really helpful to have all of the integrations and have everything work together fairly seamlessly. It just makes everyone’s lives easier.”

"It’s also nice that we’re able to share the same platform as the rest of the organization so that we can work more efficiently."

"We spent over $1 million developing training for our previous tool and didn’t get any value. With Jira, we didn’t spend anything because it’s intuitive and there’s already so much out there.”

"You can spend money on the fanciest tools, but if you don’t have the commitment and consistency to roll it out and maintain it, you aren’t going to experience the maximum impact."

"It was very quiet after launch. We heard so few questions and concerns from employees that we were almost worried the migration hadn’t worked.”

"Using Jira Cloud helps us have one less backend system that needs operational support and maintenance. We also have offices in multiple countries, so using the cloud version of Jira and Confluence helps with performance since we don’t have a local server.”

"With Confluence and Jira, you can search for what you’re looking for, find that knowledge at your fingertips, and keep a running record of truth.”

“If it’s a problem with our core platform or payments affecting all customers, then we’ll probably post a message on Statuspage using one of our templates so we have the right language to articulate it. It’s always a case-by-case basis because we don’t want to cause false alarms.”