292 Jira Software Testimonials

"The improved efficiency, speed, and quality has helped us put more cures for cancer into the hands of our transplant center physicians."

"With Atlassian, average response time has decreased by 66% and time to resolution has decreased by 57 percent."

"Not only has Atlassian enabled us to work faster and more efficiently, it’s changed our company culture. We are more open and collaborative and we’re able to get products out to customers faster.”

"We’ve really seen the value of being able to funnel requests into a central location, from both recording it to see trends and to streamline the workflow. It’s been a really positive cultural shift."

"Having Jira Software and the Jira Service Management setup gives me the confidence that I can forward a query to someone and it’ll be picked up and dealt with.”

"Our TCO [total cost of ownership] has gone down dramatically since migrating to cloud. The maintenance savings alone more than make up for the entire cost of Jira Software and Confluence. It’s a serious game-changer."

"Before, the joke was that we never got to address planned work because we were always doing service work. Now, after the migration, we’ve crushed the entire backlog twice.”

"With automatic updates, we always know the system is up to date. We don’t have to worry about security and vulnerabilities or spend resources on them. The peace of mind is a big deal.”

"We needed to move towards a more customer-centric approach on ITSM. Jira Service Management helped us meet our target while saving time and money."

"Before, people had to wait two to three days to create a project. Now it’s instant, and over 80% of Jira projects are on a consistent and recommended configuration."

"Instead of being stuck in the toil of regular work, we’re helping answer user questions. It’s less about, ‘Can you do a thing for me?’ and more about, ’How can I do a thing?’”

"Full visibility in Jira across the whole organization enables you to make better management judgment because you have greater ability to see all the moving parts."

"Our goal was to make employees’ lives as easy as possible and lead with the things they would find most valuable – things they could look forward to. Making that real for every employee and conveying the value that they would get from it helped outweigh the pain and went a long way to building that internal excitement.”

“When I first heard we were moving to Atlassian Cloud, I was worried how it would impact my existing data and workflow. Now I can’t even remember a time before we were on cloud.”

"The Jira Software interface is better, and the experience is smoother, Advanced Roadmaps are a game-changer too. As priorities change, we can update our plans on the fly and better track if we're ready for releases."