292 Jira Software Testimonials

"With nearly 16,000 users, 2,500+ projects, and 1.3+ million issues, we're using Atlassian products at huge scale in the services industry."

"Before, the joke was that we never got to address planned work because we were always doing service work. Now, after the migration, we’ve crushed the entire backlog twice.”

"Day one of Halp with Jira Cloud was like night and day for our team and it just worked. Everything worked as advertised. Our (Slack’s) move to Jira Cloud would have failed without Halp.”

"My favorite part is the centralization of everything. All the software works so nicely together. It’s so easy to flow from Jira to Confluence back to Jira or any of the other products. Everything is right there at your hands, where you need it. You don't have to go searching everywhere to find something.”

"Let’s say we have an outage that affects one ship. We can push a message to Statuspage so only people on that ship get a notification by whatever method they’ve chosen. But no other employees see it, because it doesn’t hinder their work in any way...We want to make sure our communication is as effective and efficient as possible without worrying people about things they don't need to worry about.”

“Even though we have the same mission, it’s easy for our teams to be very insular I’ve seen a lot of growth in that area [since implementing Atlassian]. I feel like we are more globally focused, remember our impact on each other, and work together more collaboratively with these tools. We’re one team, and we’re supporting each other.”

"Atlassian has changed the way [our] teams work and evolve. The products have especially helped the teams that are still growing their technical maturity. Departments that were struggling with technology and continuous improvement don’t now.”

"The migration to Data Center was so smooth Before, we had to tell our users in advance the system would be down. Now we do most of our changes on production, without any downtime.”

"The extensive pre-planning phase helped us iron out any kinks in the process prior to migration, which has made it a much smoother process for us.”

"Having the tool be in the cloud means it’s easier to access and use, so more people are jumping in to help. All of that trickles down into better, faster customer service."

"Being on the cloud is so nice. Having the upgrade be a one-time experience was worth everything that we went through.”

"[Integrating Atlassian Access and Okta has been] such a big improvement. I almost can’t imagine what it was like before."

"The organized workflows and integrations between Jira Service Management and other products make it much easier for engineers. They are less tired and enjoy the work more.”

"Atlassian security solutions and certifications are all in the public domain, which made it easy to get the compliance and security approvals we needed."

"In the beginning, it could take three days to close an alert. Now, the average is three minutes before they see the alert, close it, and start working on the issue.”