“If it’s a problem with our core platform or payments affecting all customers, then we’ll probably post a message on Statuspage using one of our templates so we have the right language to articulate it. It’s always a case-by-case basis because we don’t want to cause false alarms.”

"We knew where we were headed and the scale we were going for, so rather than worrying about upgrading later, we wanted to do it right the first time and start on the cloud.”

"Jira Service Desk has been a game-changer for us. We are changing the way we work, our behaviors, and we’ve managed to do it in three months, which is unbelievable.”

"It was nice being so close to fast-moving development of the migration tools. A dedicated team is a really nice thing to have. I wouldn’t change a thing."

"Atlassian cloud saves our team time, which saves us money."

"Technology is how we sell homes for more money and charge half the typical fee, and why our agents can tell the truth about a home without worrying about scuttling a sale."

"I use Atlassian programmatically through the API to search, organize, and filter tickets at scale. It’s easily saved 25% of my time, and it’s a way better way to organize information."

"Everything from equipment to seating to software access for a new employee can be handled in one Jira Software ticket. One of my team members was able to cut onboarding time in half."

"Pretty much every single contractor and employee uses Atlassian, from engineering to customer service to accounting to our creative teams to inventory, data operations, and vehicle returns to HR and facilities."

"The backend automation has freed up our time so we don’t have to worry about troubleshooting and can focus on setting up new dealers and processing inventory."

"You’re going to see banks look less and less alike than what we’ve been used to in the past 20 to 30 years. Those who survive in a disruptive world are those that can adapt, and those that can adapt and scale at speed."

"We’ve gone from a really expensive platform that wasn’t what we needed to an affordable platform that allows teams to operate more efficiently."

"With Atlassian, average response time has decreased by 66% and time to resolution has decreased by 57 percent."

"We rely on Atlassian to achieve our goal of creating a truly unique car brand."

"I can just spin up a new node using our automation tools, migrate everything to the new one, then drop off the old one. It’s lovely on my side."