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"With Iterable, we found a communications partner who shares our excitement and mission to personalize customer messages at a human level regardless of the distribution channel. We are able to test, learn, and continuously improve our communication strategy which drives trust and loyalty with our customers in times of loss."
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"Normally we segment by the channel our users are interested in, but now we are able to be much more granular than that. The customer is more engaged because whatever we’re sending them is highly relevant."
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“Previously, we were sending more batch and blast push notifications and were unable to personalize based on user engagement patterns and timezone information.”
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“Through integrations, we can automatically synchronize Iterable with our customer database and create messages including instructional materials that are personalized based on an online hair color survey completed by each customer. It’s super exciting.”
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“Technology and resourcing are no longer pain points for us. Looking at how far we’ve come over the last 12 months is something we’re really proud of.”
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“With Iterable, new membership purchases are processed overnight, allowing us to send communications immediately after purchase versus having to wait several days with our previous solution."
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“There’s an interactivity between physical spaces and community that will be critical for us to tap into in order to retain this wave of new users. Fiit really is a platform we see being used everywhere—whether you’re in a gym, at home or outdoors.”
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“Choosing a platform our engineers approved of was a big sticking point for us, The fact that everything is in JSON makes Iterable really easy for them to work with.”
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"We use Segment to handle our real-time events, but trying to use Segment to move data out of Snowflake is a pain and Hightouch is much better for this."
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"Iterable has made it easy for the LCM team to test cross-channel campaigns with it’s easy to use Studio that allow you to send email, SMS, push notifications and more all within the same connected user journey. We were able to prove out the value of sending our customers an …
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"Iterable is perfect for us because it provides a multi-channel experience where we establish what our users preferred channels and messaging types are. This allows us to deliver a 360 degree experience for our clients around how they interact with us and enables them to dictate the best way for …
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"Reporting is simpler and more efficient with Iterable. We can create dashboards in our business analytics tool in minutes instead of having to manually enter the subject line of every email we send. This gives everyone in HoneyBook much better visibility into our campaigns, which allows us to collaborate and …
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“We’ve had a very aggressive a/b testing calendar to help us understand what messaging is resonating [with our mens’ audience] — what templates are working, what destinations we should be driving to in order to convert customers etc. We’ve leveraged experiments in Iterable to test different audience segmentation and identify …
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“When I was pregnant, I turned my house upside down to get rid of products with ingredients I couldn’t get behind. I replaced everything from my cleaning supplies to my deodorant. But, in my search for the perfect prenatal vitamin, I found many of those same questionable ingredients. I couldn’t …
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"Our users feel a lot closer to us because they know we’re always engaging with them. We’re always a click away."