InterWorks helped our teams make the best possible use of Tableau and made a large contribution in defining our best practices. The internal post-training evaluations have always been excellent.

We were dealing with data quality issues for quite some time. PDF may be a secure way to transmit data, but you can’t use it for analysis or visualization. On top of that, much of the data understanding was held in peoples’ heads as opposed to a communal data dictionary.

We’re confident that the new culture of analytics at Rocky Gap will help us succeed. Beyond just having a better grasp of all our moving parts, there’s a sense of ownership and excitement that wasn’t there before – simply because the power wasn’t in our hands. Thanks to Tableau and InterWorks, it now is.

InterWorks’ support is essential as we continue to meet the ever-growing list of reporting requirements across the business. Stakeholder requests are becoming more and more complex, so InterWorks’ support allows us to satisfy these whilst also building our own Tableau skills. These points will then also mean that we’re constantly building our own knowledge and getting more and more value from the product every day.

InterWorks is just a great group of people all around. Whether it’s on the technical side or the sales side, we know that they’ll work well with us on whatever we need.

We knew we wanted more self-serve analytics to help us manage casino operations, and we knew Tableau would play a big part in that. The most impressive thing about InterWorks is that they went beyond just implementing the tools and helped us build a self-sustaining culture of analytics.

SUNY views education as a continuum that begins at birth and is carried on through school, college, career and even into retirement. We’re in the process of continually growing initiatives and programs that leverage this potential to influence outcomes for students across New York State, for better outcomes and a better quality of life for us all.

Being such a large university system, SUNY acquires and has access to a massive amount of data. These data sets are especially valuable because it helps C2C initiatives identify and track important student and partner statistics. Being able to visualize and compare metrics across partnerships and across the state is of paramount importance to moving the dial for all of the students whom the Alliance seeks to serve.

We trust InterWorks to provide the best solutions at the best price. Their work ethics include integrity, emphasis and a sense of teamwork. We have a trusting relationship with them and value the company’s ability to give us honest feedback. They do their best to produce great work. InterWorks employees work together to meet goals and deliver quality work.

Having a partner as diverse as InterWorks on our side makes project management a lot easier. With them, I don’t have to manage 20 different projects in different places – it’s all in one place. It also helps that everyone there is so friendly and willing to help. Even as a systems administrator, it’s nice to have another reliable resource to fall back on.

InterWorks were invaluable in helping us to understand how our disparate pools of business data might best be organised into coherent streams to be fed into Tableau Server and analysed thereafter. With our data shaped by historic layers of accreted business logic (much of it never written down), that was no small task. Now, we are within touching distance of being self-sufficient around organising our business data for a new ‘Tableau age’ within FM.

Working with InterWorks helped Rosetta Stone jumpstart our Tableau implementation. The InterWorks team was able to quickly train the Rosetta Stone BI team on the core features of Tableau and best practices for implementation. InterWorks was also able to provide a four day in-depth training to the Finance team members, which are the largest set of stakeholders for the BI team, and was able to motivate adoption and excitement of the new tool. InterWorks’ expertise provided great advice on how to shift analysis away from the old-fashion digging through ‘walls-of-data’ for answers. Instead, they presented many valuable examples of focused trending and visualizations that helped increase business productivity. In addition to providing support to the business users, InterWorks also gave excellent advice in terms of administration and Tableau Server configuration, QA processes, platform architecture and future initiatives. The InterWorks team has provided many time saving implementation features that saved the launch project many hours and helped us deliver on time.

The InterWorks team is solid. Not only are they great problem solvers, they are also very kind and professional. I know I can call on them for anything related to Tableau, and they will respond quickly to help me find a solution that will work for us. They are an incredible team to work with!

There are occasions when immediate needs arise and Todd understands the importance of resolving the issue in a timely manner. If Todd is not available, someone else from his team at InterWorks will work with me to resolve our issue. It has always been a quick response with a rapid turnaround to rectify our problem.

We are so grateful to our partners at InterWorks. The team members we have worked with are talented and professional, but above all, determined. The generosity InterWorks has shown to the memorial has grown a partnership that both of us can be proud of.