InterWorks is just a great group of people all around. Whether it’s on the technical side or the sales side, we know that they’ll work well with us on whatever we need.

We were dealing with data quality issues for quite some time. PDF may be a secure way to transmit data, but you can’t use it for analysis or visualization. On top of that, much of the data understanding was held in peoples’ heads as opposed to a communal data dictionary.

You combine the self-serve BI model with Tableau, a very easy-to-use tool, and it’s going to create the Wild West if you don’t put controls in place.

We have used most of InterWorks services thus far, training, hotline and consulting services. As we go through our implementation of Tableau, it is good to have a safe pair of hands we can count on. Sometimes just a phone call is sufficient, and InterWorks are always available.

InterWorks helped our teams make the best possible use of Tableau and made a large contribution in defining our best practices. The internal post-training evaluations have always been excellent.

We’ve always had a great relationship with the staff at InterWorks. Their expertise is invaluable. Having a company that works with this technology day-in and day-out is a really helpful partnership for us.

We trust InterWorks to provide the best solutions at the best price. Their work ethics include integrity, emphasis and a sense of teamwork. We have a trusting relationship with them and value the company’s ability to give us honest feedback. They do their best to produce great work. InterWorks employees work together to meet goals and deliver quality work.

InterWorks were invaluable in helping us to understand how our disparate pools of business data might best be organised into coherent streams to be fed into Tableau Server and analysed thereafter. With our data shaped by historic layers of accreted business logic (much of it never written down), that was no small task. Now, we are within touching distance of being self-sufficient around organising our business data for a new ‘Tableau age’ within FM.

The InterWorks team is solid. Not only are they great problem solvers, they are also very kind and professional. I know I can call on them for anything related to Tableau, and they will respond quickly to help me find a solution that will work for us. They are an incredible team to work with!

Having a partner as diverse as InterWorks on our side makes project management a lot easier. With them, I don’t have to manage 20 different projects in different places – it’s all in one place. It also helps that everyone there is so friendly and willing to help. Even as a systems administrator, it’s nice to have another reliable resource to fall back on.

Being such a large university system, SUNY acquires and has access to a massive amount of data. These data sets are especially valuable because it helps C2C initiatives identify and track important student and partner statistics. Being able to visualize and compare metrics across partnerships and across the state is of paramount importance to moving the dial for all of the students whom the Alliance seeks to serve.

Working with InterWorks helped Rosetta Stone jumpstart our Tableau implementation. The InterWorks team was able to quickly train the Rosetta Stone BI team on the core features of Tableau and best practices for implementation. InterWorks was also able to provide a four day in-depth training to the Finance team members, which are the largest set of stakeholders for the BI team, and was able to motivate adoption and excitement of the new tool. InterWorks’ expertise provided great advice on how to shift analysis away from the old-fashion digging through ‘walls-of-data’ for answers. Instead, they presented many valuable examples of focused trending and visualizations that helped increase business productivity. In addition to providing support to the business users, InterWorks also gave excellent advice in terms of administration and Tableau Server configuration, QA processes, platform architecture and future initiatives. The InterWorks team has provided many time saving implementation features that saved the launch project many hours and helped us deliver on time.

We now have interactive up-to-date reports that show a story rather than just a photo of a single point in time. Not only did InterWorks save us time in having to write the reports ourselves, they made them better than we would have been able to do.

We are so grateful to our partners at InterWorks. The team members we have worked with are talented and professional, but above all, determined. The generosity InterWorks has shown to the memorial has grown a partnership that both of us can be proud of.

SUNY views education as a continuum that begins at birth and is carried on through school, college, career and even into retirement. We’re in the process of continually growing initiatives and programs that leverage this potential to influence outcomes for students across New York State, for better outcomes and a better quality of life for us all.