Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions that fit their needs, enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model.
"Capgemini’s digital core suite has played a pivotal role in establishing fresh user experiences and the seamless integration of optimized processes within our fundamental core system. This transformation has resulted in quicker response times, real-time validations, and enhanced feedback mechanisms, significantly elevating the overall customer journey. Additionally, we have constructed adaptable business objects and process workflows that can be readily employed across the enterprise.”
"Our relationship with this pharmaceutical company is strong because we have focused, first and foremost, on providing outstanding service to the client, and on our ability to implement effective solutions aligned to their business needs."
"We’re probably going to deliver about £15 million worth of benefits, but more importantly, our customer and employee satisfaction scores have improved and that’s absolutely fantastic."
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